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    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
    • I would say You should accept it - I HIGHLY doubt you will  be able to claim for letters at trial ans they’re offering you that, which is higher monetary value than interest.   Also they raise a good point, getting interest at anything above 4% is lucky these days, yes judges give it, but rarily above 4%   Also you might find depending on the judge  you don’t get some costs if you take it all the way over £7.40 when court woukdnt award letters costs and thus meaning their award would be less than evris offer which was made    Up to you though but the wait will be 3-4mo for a trial date at least
    • Hi Folks, Been 162 days! Just by way of update. Today I received a text from Opos Ltd so no doubt Capquest are renting the debt out to anybody who fancies a nibble. Safe to say I will not be responding.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Re-claiming airport tax and charges from non-refundable flights....


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I read somewhere that when you book a flight with el-cheapo airlines and they state that it's non-refundable, that only means the actual cost of the flight and not the airport tax and charges.

 

Recently I had to put this to the test with flybe, in that there were 3 return flights I had previously booked but couldn't take due to my mother's terminal illness. When I called their call centre staff I was told there would be an administration fee of £20 per leg of the flight (so £120 admin charge for 3 return flights). I wrote a letter explaining why I couldn't take these flights, they asked me to prove my mother's illness, which I did with a doctors letter, and then "as a gesture of goodwill" refunded me the FULL cost of all airport tax and charges (which came to £131, so wouldn't have been worth it if they'd have insisted on the £120 admin fee).

 

Recently I also asked Thomsonfly about their policy on refund and taxes adn was told a new law passed in May meant they did not have to refund tax and charges. When pressed further this 'new law' was actually only a new Thomsonfly policy.

 

Is this correct? Is an airline allowed to keep hold of the airport tax and charges it adds on to a ticket when it states that only the cost of the actual flight itself is non-refundable?

 

On what basis can they now keep those charges? (Previously they'd discourage you by having an idiot admin charge that was the same price as tax etc).

 

Anyway well done flybe for honouring my request, though boo to them that they actually wanted proof from a doctor re: my mother's terminal illness. Who'd lie about soemthing like that??

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Who'd lie about soemthing like that??

 

 

I recall an episode of Airline where a group of passengers had arrived late at check-in, and were only let through after pleading with the staff that they were going to a family funeral. Later they admitted on camera that they had lied, and that they were going to a stag party.

 

 

 

 

 

 

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Who'd lie about soemthing like that??

 

Plenty of people, that's who.

 

I used to organise medical repatriations, air ambulances, emergency flights and all that. We always had to check because so many lie.

 

I have had the "deceased" father answering the phone in the UK. Turns out the son was not enjoying himself where he was, so wanted to come home.

 

I have had people with advanced cancer flying to the US to beat the queue from the UK, and expecting their emergency travel insurance to pay the hundreds of thousands dollars medical bill.

 

I have had people wanting to come home because it was too hot in August in Turkey (well, DUH!), and expecting their insurance to pay for it.

 

More Vuitton luggage are claimed as lost every year than are actually sold worldwide.

 

Travel insurance is the fastest growing insurance fraud.

 

I could tell you stories that would make you roar with laughter or cry with despair at human nature.

 

So not "boo" for checking, well done, because if they didn't, watch the cost of the insurance soaring faster then the plane on which you didn't travel! ;-)

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As others have said before me, one of the commonest 'frailties of human nature' is the ability to lie when it suits!

Jimbo 44 - always happy to help, but always willing to learn from being corrected too!!! Whilst any advice given may be based upon personal experience, please always be sure you seek guidance from a professional in the particular field.

 

Never be afraid to try something new. Remember that a lone amateur built the Ark, but a large group of professionals built the Titanic.

 

A 'click' on the scales is always appreciated if I have helped. Many Thanks!

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I'm well aware that as humans we lie when it suits, but shame on those who'll falsely use the death of a family member! It's completely abhorent and makes my blood boil! I'll stop there cos it's an emotive subject for me at the moment.

 

.... But back to the flights and re-claiming airport tax and charges, anyone know the legal position on this please?

 

Cheers

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  • 3 years later...

Ok, maybe it's a commercial what I am doing right now. But I've been freaking out with Easyjet for the last 4 months of getting an airport tax refund for my unused flight (I was planning to go from Luton to Malaga with my family of 4 persons, but due to a funeral we skipped the holiday)

 

The ticket was 100% non-refundable (a crap reason of course) but I asked for a refund for at least the taxes. It took me 4 months and 18 e-mails with Easyjet but, they didn't even think about a refund.

 

Eventually I contacted a guy from link removed (long story, but a friend of mine sold his ticket on this site and they also have a Re-fund service) and paid about 20 USD. 3 days later I got an e-mail from the same guy with the confirmation of a tax refund, and about 60 days later 220 USD showed up on my credit-card statement!!!!

 

So, I don't know how they did it, but for some strange reason they did the same thing in 3 days as what I tried to in 4 months.

 

Again, this is not a commercial for them or anything like that, but I just wanted to share it with you, because eventually it saved me a lot of frustration. And I was very happy to pay this 20 USD to them. By the way, I think they are based in the Netherlands or Germany (according to their last names in the e-mails) so that was some sort of sign of confidence to me.

Edited by ims21
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