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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Accused of Shoplifting


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TKM have made false allegations that they will be unable to back up from their own tapes.

 

The accused's employers have wasted thousands of public money paying someone not to work over a dubious £4 allegation.

 

I think I would be getting my lawyer to seek an apology from TKM as they cannot show what they must have been able to show from tapes to make the allegations.

 

Meanwhere - look at the free money and no work related expenses. I would be taking a nice holiday!

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I suspect that rather than looking at the free money & revelling in the free time, the OPs GF is totally stressed out at the thought of losing her job.

 

I totally agree that she should be getting some proper legal advice, getting her union involved if possible and banging on HR's door demanding to know what happens next and when.

 

In the circumstances she should not be accepting any **** from her employers, but re-instatement with no adverse record made

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Hi,

Sorry to have came into this at the tail end but please listen up. The Police have advised there is to be NFA(No further action)end of. That is it.End of story.One of the other contributors is absolutely correct when they said that you should be banging on doors,that is exactly what she should be doing and NOW! I noted that you haven't mentioned her union involvement in all of this. I imagine that she is in a union,given her type of job etc. If so she should be banging on their door as well,using them as an intermediary between her and her employer. But it is vitally important that she takes the lead here and doesn't let the grass grow under her feet. I can also tell you that "Anus Horribilis" is totally WRONG when he/she said that her employers have probably seen the evidence,video etc. I'm afraid it doesn't work like that. She has confidentiality rights like everyone else and they would be breaking their own rules of conduct if they had access to the "supposed" evidence that has since been discounted.

 

You are entitled to your opinion, but I think you are quite wrong. There will almost certainly be a second review of the case, addressing the employment aspects. In making that decision they have a duty to consider all the evidence available to them. If the Police consider that Ms Teessider cannot be trusted in her post or that the reputation of the force may be harmed by her employment, then they may wish to dismiss her. "Banging on doors" will achieve nothing, but the involvement of a union or lawyer would certainly be useful when they 'invite' her to that meeting.

 

One last thing i would recommend and that is to find a very good "criminal work" only solicitor. You will not find one by contacting the CAB or other mobs like them. However may i politely suggest YOU fire yourself along to the magistrates court,i am assuming you are in England and speak to as many people as you can,by people i mean court clerks,solicitors who you will see darting around and,more importantly the accused themselves..

 

Why does Ms Teessider need a criminal lawyer? The criminal investigation is complete, no charges are to be brought. A civil lawyer with good experience in employment law could be worthwhile if things get sticky.

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I suspect that rather than looking at the free money & revelling in the free time, the OPs GF is totally stressed out at the thought of losing her job.

 

I totally agree that she should be getting some proper legal advice, getting her union involved if possible and banging on HR's door demanding to know what happens next and when.

 

In the circumstances she should not be accepting any **** from her employers, but re-instatement with no adverse record made

 

It was solely a suggestion attempting to take the stress off the real victims.

 

To me the main issue here is not the accusation of shoplifting - but the employee fabricating details to claim there had been four quid crime.

 

So the real dishonesty here caused thousands of pounds in public money wasted by someone lying to attempt to back up a four quid allegation, in addition to the obvious stress and threats to the victim of this fabrication.

 

So I stand by advising to make the best of a bad situation, and have a go at the maker of the misrepresentation that caused these events once the tape substantiates.

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