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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Parking Charge Notice From Parking Eye


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Hi all, new to the forum no doubt like many others when they do a google search for advice on parking tickets!

 

I've today received a parking charge notice from Parking Eye, requesting payment of £80 or £50 if paid in next 14 days.

 

They have sent the notice to me as the registered keeper, and I was driving, although obviously the letter doesn't offer any proof of this but photographic evidence may!

 

The charge is for parking in B&Q Crewe before hoping on the train to Manchester, so was over the 3 hour limit by 4 hours (09:50 til 16:59).

 

I accept that it was me driving, I'd also accept that I was parked there that long, but its not a busy car park on a weekend (it was Saturday) and I'm reluctant to pay such a large charge for very little.

 

What would you suggest I do, I don't really want to keep receiving letters from them, nor from any solicitors, and certainly don't want a black mark against my name/credit, or someone turning up at the door.

 

If I ignore will they really go away, or just increase the charge and eventually take it to court.

 

I have no financial problems, I could pay it to avoid hassle, but thats not really the point is it? I just can't spend much time on this, as I'm busy enough already!

 

Please help.

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Private companies cannot issue 'fines'. You have just received an unenforcable invoice.

 

It's a [problem].

 

• do not pay

• do not contact them

ignore all letters you receive, no matter how threatening

ignore all their lies about court costs, CCJs and owner liability

• they will go away after 5 or 6 letters

• they will not go to court

 

These companies make their money by scaring people into paying when they don't have to. If they can scare 50% of people into paying with a few letters, it's a good business to be in.

 

Parking Eye are well known here. They just send a few letters and then give up.

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So with such a bad reputation why do companies as large as B&Q employ their services?

 

What makes companies like these any different from council owed parking companies conducting the same practises?

 

I have no problem with paying for the use of their car park, after all, I did use it to get a train elsewhere, and was over their allowed time by 4 hours, but I'd prefer a reasonable charge, say of £10 (what it would have cost me to park in the train station car park or in manchester itself), therefore I'm not willing to pay £50!

 

In their letter they have used the following words/wording which I'd class as either intimidation, or giving the illusion of legal:

 

"You are required to pay..."

"Breach of the terms and conditions..."

"We are happy to provide parking facilities for legitimate customers..."

"legal proceedings may be issued against you..."

"Your possessions being seized"

"If you are unable to pay the debt..."

 

.

Edited by ian-d
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ian-d

 

The £60 may not be that much to you but it is very important to Parking Eye. Multiplied by the number of tickets by the number of different sites, it is a multi million pound business. They do not have the statutory powers that councils have so try to compensate by aping the council paperwork and add to the mix by making all sorts of outrageous claims of their own.

 

Their claims have no basis in law but that in itself will not stop them making them. You have a simple choice, either accept the minor annoyance of receiving 5 or 6 letters which you don't have to answer or pay a completely unjustified £60 to a bunch of latter day dick turpins.

 

Remember any "moral" issues you may have would be with B&Q not Parking Eye. It is not Parking Eye's store, it is not their land, why should they benefit at all?

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haha, was wondering what you were talking about before removing it :)

 

Well I guess I'll leave it be then, see how many letters they send me, here's hoping no one has ever been taken to court. :)

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So with such a bad reputation why do companies as large as B&Q employ their services?

 

What makes companies like these any different from council owed parking companies conducting the same practises?

 

Ignorance or profiteering usually. B&Q either won't have a clue about the legality of the ticketing system, or they know full well and are happy to take a cut out of each ticket.

 

As well as raking in their ill gotten gains, private parking companies pitch to gain new business and will present themselves as solving all your car parking problems. They usually gloss over the legality of charging penalties, or twist the law to make themselves sound legit.

 

The Co-op are probably the worst. Despite their 'ethical' image, they love to employ parking companies who rip people off.

 

As for local authorities, they have statutes in law which legitimately allows them to charge fines.

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Hi Ian and welcome,

 

You could always wait until they spend their £2.50 with the DVLA to get the registered keepers details, and then simply send them a letter telling them, 'to take the matter up with the driver'. Information which of course you are not obliged to provide.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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  • 4 weeks later...

I didn't go anything in the end and no surprises have not heard from them, I atleast expected a second letter to feel the satisfaction of knowing they've wasted more money pursuing me.

 

Is it still a little early to expect nothing more from them (3 weeks) or can I look forward to the second letter soon? ;)

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It was 6 months between the ticket and the first letter with the PPC I'm dealing with at the moment.

 

Wow! And there was me thinking that as it is 14 weeks since I got my invoice and still no "Letter to RK" that mine had died an instant death. Seems I have a fair few weeks to wait as yet.

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Mine was from one of these 'buy-it-yourself ticketing schemes'. You pay £99 for some tickets, dodgy signage and fraudulent yellow PVC envelopes and send the details of who you've caught to the parking company. Then you get a cut of any tickets that pay up.

 

The man who was playing traffic warden must have been slow to get his tickets in, in my case!

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Well, they finally got in touch, but not ParkingEye, it's a letter from CCSCollect, requesting that I must pay the debt immediately, and that it's now £110.

 

They go on to say that they may pursue this matter through the appropriate legal channels, and that if I ignore them, a bailiff may attend your address, to remove goods.

 

Is that still a 'run-of-the-mill' response? Still ignore then?

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some of us want to get real court papers from one of these outfits....

Your bang on there Lamma, I want Simplex to take me to court, oh what fun it would be, especailly after the Dept Collectors letter I recevied today! :)

 

Ian-d, it might be worth you reading my experiences, mine started in Mar 08, still ongoing, but nothing at all for me to worry about.

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Well, they finally got in touch, but not ParkingEye, it's a letter from CCSCollect, requesting that I must pay the debt immediately, and that it's now £110.

 

They go on to say that they may pursue this matter through the appropriate legal channels, and that if I ignore them, a bailiff may attend your address, to remove goods.

 

Is that still a 'run-of-the-mill' response? Still ignore then?

 

Yes, it is completely run of the mill, continue to ignore everything short of actual court papers.

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seeing a lot more of these clearly deliberately misleading letters now. I wonder of the PPC hit rate is falling ( :) ) and they are getting so desperate that they sinking even further into unlawfulness ? There are a lot of SUN readers aren't there ? so a couple of million ( ? ) extra people just found out about the PPC 'game'.

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Heyup Ian D, I'm in exactly the same boat chap, awaiting my 3rd installment of hilarity from Parking Eye or CCS Collect even.

Looking at the CCS Collect website I notice the wording "our pursuasive techniques offer excellent results" which tends to suggest they will lean on you with lots of scary threats and warnings.

 

End result ? UNLESS its an official court summons that comes through the door it's all bull**** in the breeze...

 

 

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  • 5 months later...

Has anything else happened since you got the notices, have they given up??

 

I got one of these notices from Parking Eye in January... knowing it was a mistake with their number plate system (seen me going in one day, coming out another, assumed I'd been there 20 hours?!) I rang them to let them know they'd made a mistake, and to check their video, they would see me leaving 2 minutes after entering each time (drive through coffee from McDonalds in moto services).

 

But no - they took up until yesterday to send me another letter, saying I now owe them £50 more than before, and it's non-negotiable.. I rang their line to have a go, and got into an arguement with the rude woman on the phone about it, who said I could always write in with evidence.

 

Tomorrow I'm sending them a letter, with 2 witness statements and some video footage of my car in the company carpark from the time they claim to have had me in their carpark (I work for a security camera company ironically, so the video evidence is time-stamped and archived!!), sending a duplicate letter to moto and mcdonalds, letting them know I've bought a coffee machine and thermos for £100 instead of paying a bogus fine, so they've lost custom)... the letter is going to be closing with how I will happily go to court over this, and watchdog, but I won't be replying or responding to anything less than a court summons after this letter, bar an apology.

 

Does anybody see any problem with this reply? I know it sounds like alot of effort, but if I don't do it I know it will annoy me everyday until the debt collection agencies give up... hilariously, they are still sending these letters to my old address, which I moved from 3 months ago! :)

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STOP !!!

Do not write in - that is exactly what they want you to do. Its a mail scan, do NOT play along. just ignore them and they will go away after sending some (unlawful) letters. Have a read on here about Parking eyes and PPCs in general.

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Tomorrow I'm sending them a letter, with 2 witness statements and some video footage of my car in the company carpark from the time they claim to have had me in their carpark (I work for a security camera company ironically, so the video evidence is time-stamped and archived!!), sending a duplicate letter to moto and mcdonalds, letting them know I've bought a coffee machine and thermos for £100 instead of paying a bogus fine, so they've lost custom)... the letter is going to be closing with how I will happily go to court over this, and watchdog, but I won't be replying or responding to anything less than a court summons after this letter, bar an apology.

 

Does anybody see any problem with this reply? I know it sounds like alot of effort, but if I don't do it I know it will annoy me everyday until the debt collection agencies give up... hilariously, they are still sending these letters to my old address, which I moved from 3 months ago! :)

 

I was going to suggest you shouldn't bother, but you seem quite confident to be able to handle the twaddle they will send you afterwards. (you do realise I assume even this documented evidence is probably still going to result in an "appeal unsuccessful" reply?)

 

The letter to McDonalds is good though as well. It will never get anywhere near court (unfortunately)

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hilariously, they are still sending these letters to my old address, which I moved from 3 months ago! :)

 

btw, they will have got this address from the DVLA. Have you updated the DVLA with your new address? Not having done so could be a bigger problem for you than this stupid PPC invoice if, for example, you get flashed by a speed camera and miss a "real" PCN being sent to your old address.

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