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    • Hi all, We bought a part to fix our washing machine approx 13 months ago direct from the manufacturer of the washing machine via phone. This part then failed 13 months later, as confirmed by their own engineer, who was sent by the manufacturer (who is also the retailer for the part) FoC. The engineer actually installed a replacement part, the machine came back to life, but they then removed the part used for testing (and ours reinstalled) as "we would be charged for it". The retailer are refusing to replace the part, stating that they only warranty parts for 90 days. When I stated that I believed the Consumer Rights Act gives me longer than that, they insinuated that it did not, and this was repeated by many representatives. AIUI for goods bought more than 6 months ago, I need to get an engineers report to confirm the part has failed? Or that it has failed due to manufacturing issues? Or would the companies own engineers report suffice? Also, does anyone have any other decent contact details for Hotpoint (or the Whirlpool group)? Thanks, GH
    • Thank you for that "read me", It's a lot to digest, lots of legal procedure. There was one thing that I was going to mention to you,  but in one of the conversations in that thread it was mentioned that there may be spies on the Forum,  this is something that I've read quite some time ago in a previous thread. What I had in mind was to wait for the thirty days after their reply to my CCA request and then send the unenforceable letter. I was hoping that an absence of signature could be the Silver Bullet but it seems that there are lot of layers to peel on this Onion.  
    • love the extra £1000 charge for confidentialy there BF   Also OP even if they don't offer OOC it doesn't mean your claim isn't good. I had 3 against EVRi that were heard over the last 3 weeks. They sent me emails asking me to discontinue as I wouldn't win. Went infront of a judge and won all 3.    Just remember the law is on your side. The judges will be aware of this.   Where you can its important to try to point out at the hearing the specific part of the contract they breached. I found this was very helpful and the Judge made reference to it when they gave their judgements and it seemed this was pretty important as once you have identified a specific breach the matter turns straight to liability. From there its a case of pointing out the unlawfullness of their insurance and then that should be it.
    • I know dx and thanks again for yours and others help. I was 99.999% certain last payment was over six years ago if not longer.  👍
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Getting DLA now - what else can i claim?


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i have a special needs daughter that was statemented all through her schooling and college life.

she is now approaching 21yrs old this xmas

 

after no financial help whatsoever [nothing for 20yrs!] eventually last year i managed to get DLA [on the unattended travel bit] for her.

 

does this open up any other doors?

she is not, nor has, ever been in work.

not signing nor nothing.

 

thoughts please [rent? ctax? relief?]

 

DX

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ESA perhaps but her's would have to be the "Income Based" type.

Employment and Support Allowance : Directgov - Disabled people

 

Re. CTB and HB/LHA it depends on if she lives with you or not.

 

There are some on-line benefits calculators available and an ESA form for those who want to see what's involved, see below.

(permalink)

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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i have a special needs daughter that was statemented all through her schooling and college life.

she is now approaching 21yrs old this xmas

 

after no financial help whatsoever [nothing for 20yrs!] eventually last year i managed to get DLA [on the unattended travel bit] for her.

 

does this open up any other doors?

she is not, nor has, ever been in work.

not signing nor nothing.

 

thoughts please [rent? ctax? relief?]

 

DX

Can you clarify what rate of DLA?

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ESA perhaps but her's would have to be the "Income Based" type.

Employment and Support Allowance : Directgov - Disabled people

 

Re. CTB and HB/LHA it depends on if she lives with you or not.

 

There are some on-line benefits calculators available and an ESA form for those who want to see what's involved, see below.

(permalink)

 

It does sound like it's worth applying for ESA, but it may not have to be income-related. ESA Youth, or ESA(Y) could be available to a person who has, effectively, never had the chance to make the required NI contributions because their disability has prevented them from working for a significant part of their adult lives.

 

I should make it clear to the OP - ESA does not depend on an award of DLA. Plenty of recipients of ESA don't get any rate of DLA at all. But if ESA were to be awarded, an award of DLA at the middle or higher rate care component may increase the amount of ESA due.

 

ESA is paid to people who have limited capability for work (or no capability at all) because of an illness or disability. It sounds like it is certainly worth your daughter making an application.

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As asked above, what rates is she getting for both elements of DLA?

 

Does she live with you or independently, or in assisted accommodation?

 

If with you, do you/your partner work FT or does someone care for daughter for more than 35 hrs a week?

 

As yu can see there are a lot of variations, but some of the possibilities for her or her carers are:

 

Housing and/or council tax benefit: a disability premium can be substantial for a rebate. We paid council tax for years without realising that we were entitled to 100% rebate due to disabled child. We're homeowners so don't get HB, but that can also reduce rent liability if tenant.

 

Carer's Allowance if the carer cares for the disabled person for more than 35 hours a week and earns less than a certain amount (about £90/week). CA is only about £55 a week, but every little bit helps. It is however a taxable benefit and so can affect other benefits.

 

More info on which rates she's getting will help in determining what other benefits may be available.

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My G'Daughter has Aspergers and gets free bus travel for herself [and any carer over the age of 16 who travels with her]
Good point middenmess, I think all LA's have similar free bus travel schemes, round my way DLA middle or high rate means you are eligible.

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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ok great info you lot.

 

i'll dig out the paperwork tomorrow.

 

just to muddy the waters somewhat.......

 

i am living down south on my own, in rented council house, the family are all in scotland at the mortgaged family owed business, i sadly failed to secure early retirement due to the financial climate and still work ft. my daughter is not with me.

 

she is not disabled in the physical nor mental state, just suffered her first 3yrs not being able to hear, so is about 5-7yrs behind her expected educational expectations.

 

keep the ideas and info coming.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

My deaf son (from birth) receives SDA topped up with IS. Also DLA top rate care and top rate mobility (cannot travel independantly) not just deaf other conditions aswell.

Do not no if SDA is going to same way as IB.

 

:)

 

 

dk

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