Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
The Consumer Protection (Distance Selling) Regulations 2000
My Girlfirend bought some tickets from ticketmaster.co.uk, which apear to be of "restricted view" catagory. However she didnt notice this when placing the order as it was stuck in the small print.
As I understand it The Consumer Protection (Distance Selling) Regulations 2000 gives consumers 7 days from the day of receving the goods (the tickets) to return them, "just because" if they no longer want the product as a cooling off period.
Would this apply to the tickets? if it does when would they apply from? When receiving the tickets or when placing the order?
The company state that no refunds weill be given in the T&Cs, I take it this doesn't matter as its the consumers statutory right to return them.
If you could give an answer asap as obviously time is running out,
Re: The Consumer Protection (Distance Selling) Regulations 2000
My understanding is that this doesn't apply to "leisure services" which are on a specified date. I would imagine that your purchase falls into this category.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
The Consumer Protection (Distance Selling) Regulations 2000
Reply With Quote
