Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
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Hi All
Needing some advice please. Am new to the site.
I have been dealing with both co-op & smile bank in trying to reclaim my bank charges. To date however I have not had a result.
So far....
30 March 07 - Letters requesting copies of statements for 6 yrs.
16 April 07 - Letters to chase no response or acknowledgement
4 May 07 - (After having recd statements) Letters sent requesting bank charges refunded.
10 May 07 - Recd acknowledgement letters of a "complaint"
31 May 07 - Letters sent to chase as again no response
6 June 07 - Letter recd from co-op bank saying they need more time to investigate & this can be upto 4 weeks.
7 June 07 - Letter recd from Smile saying similar
11 June 07 - Letter recd from co-op regarding Smile account. This is threatening letter about my outstanding balance on the smile account. This has basically continued in past few months to go more & more overdrawn due to their bank charges. Not by me using it at all!
14 June 07 - Sent secure message to Smile stating my dissatisfaction that i had recd such letter when the charges were due to them etc & that I still had not recd a reply regarding the charges.
Present day - I have not heard anything from either Co-OP or Smile.
Are you sending the template formal letters from this site's library?
I advise that you do if you haven't, there's nothing they like more than ****ing about and drawing you into their timetable rather than yours
I'm doing a Co-Op and Smile claim and dealing with them both at the same time, they're the same people, past the lba stage and they answer as one entity
oh, and you've posted into the 'successes forum' best PM a mod to move you to the proper Smile forum, or start over
NatWest
sar 310107|Prelim 120407|LBA 260407|N1 310507 | Served 130607 | Ack 270607 | Def 130707 | AQ/Strike out/Draft directions 270707 | | Court Date 080807 | Stayed Barclays sar 310207|Prelim 120407| LBA 270407|N1 310507 | Served 130607 | Ack 210607 | Def 100707 | AQ/Strike out/Draft directions 230707 | Court Date 080807 | Stayed Smile/Co-op Prelim 010607 | LBA 230607 | N1 090707 | Served 180707 | Ack 260607 | Co-op SETTLED 150807 MBNA sar 040607 Citi sar 040607 Egg sar 040607 | Prelim 010807|LBA 160807 Halifax sar 130607
nick v coop & smile!
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