Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
purchased a v
I purchased a Toyota Celica used y reg
Mileage upon collection was 43320
On 15th June I took the car into my local garage as the car was making a severe grinding noise from the front when braking, at the time it was the closest garage to me, I didnt trust the cars braking system so the closest garage was the most sensible and safest solution
I was advised that the both the discs and pads needed replacing, in fact the inner most pads were down to the metal. (Removed discs and pads are in my possession),
Mileage at time of work carried out 43867
Total miles driven since purchase 547
I asked the mechanic who carried out the work if this problem should have happened in so few miles after purchasing and after a recent MOT,(1st may 07) I was told that if the brakes were this badly worn there should have been an advisory note on the MOT
Upon checking the MOT there is a section that said an advisory note was made but this was NOT shown to me, disclosed at sale or given to me at time of purchase, after checking online the VOSA status check states
“Advisory notice nearside rear brake pads wearing thin”
If this information had been presented to me at the time of sale I would have insisted that this be rectified before the sale was completed as I would not have purchased a car whose brakes were close to failure. I would not have put my small child and wife in a compromising position, as a Paramedic I see first hand what brake failure can do
The bill for the rectification from my local garage was £179.25
Called garage I bought it from15th June stated that because I never went to them prior to having the work carried out they would not make a contribution to the bill of £179.25
My complaints are thus
I was sold a car and NOT given the relevant information about its condition following the MOT ie the MOT recommendation was not included or disclosed to me or rectified prior to sale, indeed it was ommited from the pack i received from the garage upon collection of the car
That I had little choice but to take the car to the nearest garage as the brakes were failing.
I need transport so had to have the work done ASAP, it was completed at my local garage in half a day
An £8000 car should not have ben sold to me with brakes in such poor condition, so much so that 547 miles later the pads are down to metal, and the discs need replacing
I would like the garage to offer to pay the bill or offer compensation towards the bill and wonder if I have any claim
tenmill i am a mot tester and a workshop manager in a main dealer so trust me the garage you bought the car from should pay the bill in full and in my opinion offer some sort of goodwill gesture as well.
the car they sold you was not fit for purpose at the time of sale as the brakes were dangerously worn, if a brake pad was so thin that only 547 miles were left on them this should have been a failure not a advisory notice,
gather copies of your invoice, print off the advisory notes on the vosa website take pictures of the worn pad's and discs and approach the dealer principle or owner of the garage and show the evidence you have and demand unless the bill is paid you will take further action via trading standards and small claims court.
if need be write to them with this evidence and give then 14 days to comply if they dont write them a letter before action giving another 14 days before court proceedings will be started.
dont forget to send all letters recorded,
was it a main dealer you bought the car from it sounds like you didnt,
HI was not a main dealer as such, but a reputable garage in the west midlands, I am at the moment in touch with trading standards to see if I have any recourse, I will however contact the garage again but this time as you have suggested and see what happens. A good friend of mine is a salesman in VOlvo garage and he also thinks I have a case, thanks for replying
well main dealer, reputable garage or fred it the shed,
they all have to comply with the sale of goods act so you are well within your right to be unhappy with them for supplying you a car not fit for purpose, dont give up, they must pay up they are in the wrong
have i any rights
to the bill of £179.25
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