Carr v HSBC

**rob200375** · 7th June 2006 16:20

HI,

Love the site and the forum, cant wait to see what happens with my claim.

I am hopefully trying to claim on 3 accounts, 2 which have been closed (within 6 months) and 1 that is open, is it possible to claim on a closed account.

Also I sent DPA to them, they cashed processed the cheque, and I also received a credit on my account with the words "per post" has anyone else had anything like this, the per post credit was for £10.00.

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**Neo** · 7th June 2006 16:21

Yes you can claim on closed accounts, just like an open account. Same process.

Some banks will accept it as a payment into your account, simply because they don't have a process to cash in DPA request money. basically you are getting it free.

If you haven;t already done so please read through the FAQs and familarise yourself with the whole process.

**rob200375** · 7th June 2006 16:23

thanks for the quick response, I am currently trawling throught the info and speaking to my brother who has had a successful calim already using your forum.

**maverik1979** · 8th June 2006 20:22

right o keep us posted

**rob200375** · 8th June 2006 20:52

i see on your signature icon

that the prelimary sent on 22/05 and then lba icon

on 06/06, how long did you have to wait for your statements/transactions?

As I havent seen mine yet and I am sure my money owed could be near your amount, and could do with this dosh

**maverik1979** · 8th June 2006 21:39

i checked all my statements from the last 6 years icon

, online

**rob200375** · 13th June 2006 13:08

I have recevied today standard letter we are looking into this for you.

Bit concerned about HSBC icon

not always complying to DPA request, so will wait and see

Also suprised that the survey shows 5 days average turn around for DPA, mine has been 13 working days so far, I am getting 3 accounts worth of data though and I will feel for the postie

**rob200375** · 28th June 2006 17:19

I have had to chase again, as still no statements, (25/05 requested), I spoke to a lady on the standrad 08457 number and she said they had been sent to the local branch, so I questioned why I hadnt been told this on the last 3 calls, she then put me on hold said she was going to call the branch to check if they were there, and she came back and said they werent but she would send a request to the local branch to get them to print them off, and I would get a call baout it, I advised if no call by Monday I will chase again, I also advised her that I have given 40 days for them to supply or I will take this further.

I feel as though I am being messed around with HSBC icon

, even though First Direct sent all within 5 days. it seems strange that one half of the same company works more efficiently than the other half.

**rob200375** · 7th July 2006 09:18

finally received a batch of statements yesterday all in indivdual envelopes about 40 in total, i then checked it all and thought all the statements were there, so filled out and sent first letter caliming back money, have today received another 26 letters, when I get home will calculate how much is on these, do you think it is alright to send another letter claiming additional monies on the same accounts.

**maverik1979** · 7th July 2006 22:15

Originally Posted by rob200375

finally received a batch of statements yesterday all in indivdual envelopes about 40 in total, i then checked it all and thought all the statements were there, so filled out and sent first letter caliming back money, have today received another 26 letters, when I get home will calculate how much is on these, do you think it is alright to send another letter claiming additional monies on the same accounts.

resend your ammended preliminary letter, with the new amount on but dont restart your 14 days, stick to your original timetable

**rob200375** · 8th July 2006 10:57

that was what I thought, i sent them another letter stating new amount it was only additional 220 but all counts in the end.

**rob200375** · 17th July 2006 12:29

I dont know what HSBC icon

are up to, but i haven received now 3 sets of statements, and no response to 1st 14 days letter, so I am a bit unsure whether or not they are actually dealing with the request properly, the letter was sent on the 6th received on the 7th of july, so will send 2nd letter on 21st.

I have spoken to bank about mulitple statements, and they keep assuring me that they have stopped them but all they keep doing is sending them. Also advised them over the phone what I am doing and that they have until 21st to respond to my letter.

I do have proof of posting and electronic signature icon

verified from royalmail site.

Is there anything else I can do.

**sar011279** · 18th July 2006 16:19

i'd just sit tight and wait until you can send the lba icon

. I had a standard response to my prelim 15 days after it was received! so sent my LBA and have heard nothing so am in the process of filing my MCOL.

**rob200375** · 26th July 2006 12:38

sent second letter on Friday and received response today, thay have offered 70% of claim, I want to respond with I accept in part,but still want all monies. But cant find a template, is there such a thing or do I do nothing and wait for the 14 days and then do next stage.

**rob200375** · 26th July 2006 15:37

I have checked my letter that was sent to them and it was the lba icon

letter and they offered the 70% on this as "Full and final icon

", is there a standard reponse, advising i accept this but want the rest within 14 days, or do I go straight to money claim.

a quick reponse would be appreciated

**rob200375** · 31st August 2006 21:03

i have submitted money claim today, so hopefully it will be 14 days from tomorrow, will let you all know how it goes on.

**rob200375** · 6th September 2006 14:05

claim was issued on the 1st, and was acknowledged on 5th, do I have to wait the full 28 days for them to respond now or do I click on the Start link in the judegement column.

not 100% sure so wanted to check.

**rob200375** · 14th September 2006 10:29

Hi,

I have submitted mcol and they acknowledged, now receive a letter from their solicitor asking for info, what should I do with this now.

any help advice greatly appreciated.

**markd** · 5th October 2006 20:08

Rob, I need to get in contact with you urgently. I think the bank have sent me your cheque and have made a big big cock up. :o
Please pm me as soon as possible, I need to get in touch.

**rob200375** · 5th October 2006 20:15

sent pm

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