Hi
I sent off my SARletter by recorded delivery on 1 May. I received a letter a couple of weeks later asking for id & stating that the 40 days would start once they had received this! So of course I sent back a letter saying "nope sorry, it starts from when you received my 1st letter!"
Anyway, the 40 days is up for statements & I'm sending off a "7 more days or else" letter today.
But I also asked for a copy of my CCA with my first letter. I didnt enclose my £1 cheque so I sent it on 17 May & asked again for this. -They've received it & taken it off my c/card account!
Anyway, it's been about 20 days now - but I can't remember how much longer I have to wait before they're completely in deep doo-doo! Is it 30 days in total? Can someone direct me to the correct place please.
Many thanks
Sharon x
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