Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
After initial problems of getting hold of bank statements, the time from preliminary letter for repayment to settlement was just over a month.
Preliminary approach letter - 10 May
RBS acknowledgement - 11 May letter before action - 29 May
RBS letter offering full amount as "gesture of goodwill" - received 2 June
Acceptance of RBS offer - 4 June
Cheque received - 14 June
Many thanks for all the guidelines and help available on here. Have already recommended this site to my friends.