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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Proof of no claims for car insurance...


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Hi all, hope you can help me with this.

 

I previouly had a car insurance policy that expired in Jan 2005. As I no longer needed my car at that time I did not renew my insurance. However, I stupidly failed to get a proof of no claims letter in case I subsequently needed to get another car.

 

I called the insurance company today, and they say that they no longer have any details of my insurance cover with them, and that they will not provide me with a proof of no claims letter.

 

Surely they would still have details of past policy holders to help prevent against fraud, e.g. getting insurance from someone else and claiming that you have never had an insurance claim, when in fact you have.

 

Can I do a DPA request to find out if indeed they are holding any information about my previous policies? I do have a reminder letter/quote from them from around Jan 2005 that indicates on the back of it that I had 6 years of no claims; could I use this for my new insurance company?

 

Cheers in advance for any help you can give me with this.

 

TC

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I do have a reminder letter/quote from them from around Jan 2005 that indicates on the back of it that I had 6 years of no claims; could I use this for my new insurance company?

 

Should be fine but it depends on your new insurance company - I would think most would accept that. When I last renewed my insurance I told the new insurers how much no claims I had and they didn't even ask for proof.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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I agree. But I cannot understand why they have no knowledge of your policy. The NCD is valid for 2 years. Is there a reference number on the quotation that you could give them???

Abbey - owed £3260 - Paid up.

 

Barclays owed £2500 - Paid up.

 

Halifax, Mint & Egg - next on the hit list

 

Dont click on the scales - I'm quite proud of my little red dot! - As the little red dot has gone - click away!!!!

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You were lied to over the 'phone; they DO hold details. Did you get the name of the agent you spoke to?

 

Anyway; simply write to them giving the Policy Number etc, the registration number, the address that was current at the time you held the policy... and ask them for a proof of NCD. They should forward it to you. If that fails then submit a DSAR as they MUST hold financial records about you in a relevant filing system for 6 years by law.

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Absolutely correct.

 

A few of the big boys work together (3 of them are owned by one of the Banks)

 

If they have details of ncd therefore already they wont ask.

 

I dont know whether they are charging for proof of ncd they have started charging for issuing copy certificates (15.00-20.00)

 

There is the legal requirement tho to store all the records for 6 years

 

Someone here is telling a few porkies..........let them know you know the rules.

 

;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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