This may not be news for folks; I'm claiming my mum's and my sisters charges back for them from RBS. so yesterday I phoned the number on the letter of acknowledgement and was told that i would get offer in post 8 weeks from receipt of the 1st letter. Today phoned re my sisters claim and was told the same thing. they also said that it would be very near what she claimed only leaving out the overdraft
interst. so it seems that 8 weeks is across board
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