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Hi, i'm just new to the forums so apologies if this question has already been covered!
I just wanted to clarify, what is the best address to send your 1st letter regarding getting the charges back? (Not the one requesting previous bank statements as I keep all of mine).
I read elsewhere this is the best address:
Royal Bank of Scotland
Customer Relations
Customer Central Support
First Floor
The Forthstone
56 South Gyle Crescent
Edinburgh
EH12 9LE
Thanks in advance to anyone who can help keep me right
Hi Chris,
Im in the process of claiming against RBS and I used the address you stated above on my preliminary request. I recieved a reply saying they were looking into my claim but the address on this letter was :-
Royal Bank of Scotland Customer Relations Support Unit Retail Support The Cornerstone 60 South Gyle Crescent Edinburgh EH12 9WF
I think either address will suffice as the buildings are only a stones throw away from each other anyway.
Hope this helps
27th April - Requested Statements 13th May - Received Statements 15th May - Preliminary request for £4780 sent. 16th May - Royal Mail confirm Letter received. 23rd May - Received Letter considering claim. :grin: 30th May - Letter Before Action sent. 10th July - Times Up!! FOS claim going in. 16th July - Measly 30% of claim offered as goodwill 17th July - Rejected offer letter sent 25th July - Acknowledgement of Reject Letter received 26th July - Screwed over by the OFT,Banks, FSA & FOS all in one go. Never even felt it happen.
Thanks for the advise guys, here's hoping i can get some money back from them now!
I'm looking to claim back the £538.53 they have taken in charges and interest from me in the last 7 months (yes 7 months!).
Fingers crossed!
All the best with your claim Deso
27th April - Requested Statements 13th May - Received Statements 15th May - Preliminary request for £4780 sent. 16th May - Royal Mail confirm Letter received. 23rd May - Received Letter considering claim. :grin: 30th May - Letter Before Action sent. 10th July - Times Up!! FOS claim going in. 16th July - Measly 30% of claim offered as goodwill 17th July - Rejected offer letter sent 25th July - Acknowledgement of Reject Letter received 26th July - Screwed over by the OFT,Banks, FSA & FOS all in one go. Never even felt it happen.
Anyway, my query is similar to the original post in this thread, except that my initial letter would be addressed to Ulster Bank. As this is part of the RBS I'm assuming their data protection details, etc, is held centrally at the address given here, at RBS.
Or is there a seperate address for Ulster Bank specific claims, i.e. in N.Ireland or Rep of Ireland?
Does Anyone know if this would be the same address to use when attempting to claim back PPI from RBS?
I'm looking to send them a claim soon and the Address is the only thing I need!
Also, has anyone out there successfully managed to get PPI back from RBS? I'm going on the basis that I was not told it was optional and also they never explained any of the terms to me! Thanks,
Does Anyone know if this would be the same address to use when attempting to claim back PPI from RBS?
I'm looking to send them a claim soon and the Address is the only thing I need!
Also, has anyone out there successfully managed to get PPI back from RBS? I'm going on the basis that I was not told it was optional and also they never explained any of the terms to me! Thanks,
Smitrocks
Welcome on board Smitrocks!
The head office in the stickies (above the main threads) is still the correct head office address. However, if you have a PPI claim, you might want to take a look/start a new thread in this forum as you'll get a lot of expert help and support there.
Best of luck with your claim(s) x
Can't find what you're looking for? Please have a look at Michael Browne'sA-Z Guide
RBS - Confused about address
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Re: RBS - Confused about address
Originally Posted by smitrocks
