Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: bad behaviour

  1. #1
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    Unhappy bad behaviour

    I have received my May Bank statement and am shocked to find out that the Woolwich has charged me £35 unpaid direct debiticon charges 8 times- that means they have removed £280 frommy current account!!! I called up the bank and was told that no refunds will be given and that 4 more pending charges are due to com out in June!!! I complained and was told that the Customer Relations team will be contacting me within 21 days - I am so fed up - that leaves me with no money at all - I work full time and my salary covers all debits - with this ridiculous amount taken out - the cycle will carry on please help if you have any advice.

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  2. #2
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    Default Re: bad behaviour

    Yes, claim it all back, do NOT give them 21 days, read the FAQs and step-by-step, total up how much they have charged you, and go after them all guns blazing, no prisoners, time to fight back!

    How's that for good advice?

    Apologies to people who I was in the process of helping, I may be gone some time.

  3. #3
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    Default Re: bad behaviour

    what blighters.
    esp as they should adhering to the Banking Codeicon that says they should only ever make 3 charges against anyone period

    dx100uk

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
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    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
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    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
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  4. #4
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    Question Re: bad behaviour

    I know that feeling all too well. You have got to keep focused. Follow Bookworms advice. Unfortunately, lots of other folk on here have had a similar situation.

    Noticed the following re Banking Codeicon, posted by dx100uk. Can you please give further information on this as I hadn't heard that one before. Is it something that can be used? Has it been used successfully. Thanks

    Quote Originally Posted by dx100uk View Post
    what blighters.
    esp as they should adhering to the banking code that says they should only ever make 3 charges against anyone period

    dx100uk



  5. #5
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    Default Re: bad behaviour

    sorry back on shift again..........
    now yep its on here somewhere
    and its in the T&C of my co-op and Lloydsicon a/c's
    i think that its to a max of £90

    dx100uk

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  6. #6
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    Default Re: bad behaviour

    Many thanks for all the advice - I got a letter from the Woolwich on Saturday stating that they will come to a decision on the 4th of July. They stated that they are following FSA rules and that they have 21 days to reply to a query or complaint. Is this true


  7. #7
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    Default Re: bad behaviour

    Don't believe anything they say. You set the rules, not them. Like Bookworm says go after them full bore and don't give them any quarter. Might be an idea to open a parachute accounticon with another bank and arrange to have your salary paid into that assuming your creit record is still good. If it's not you still have the option of a Basic Bank Account and you'll find info about those on this site. All the best



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE