Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    abroadgirl Novitiate abroadgirl's Avatar

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    Default abroadgirl v Abbey

    Abbeyicon £6086
    this is what i am claming plus int
    they paid me £703 but there offer was £910 when i asked them why was the downfall they said for me to accept there apolygy as it was an error on there part i replyied no i dont accept there apolgy and if they dont give me the diffrence of there g o gw i will take it futher this is what im doing i now have the aqicon but gosh ive read for 2 days and im so confused, they are denying it all even thou i have the letter etc, now i am facing more charges £312-92p from 9th july the same reapeatedly over n over i have wrote and told them i have no intensions of paying them and that i am reclaiming these if they dont it shall be added onto the cost for the courts any help please
    they were taking the charges out of my dissability i tried for overdrafticon but they kept refusing me but it didnt stop them taking these charges out of my dissablity/mobility
    thanku for your help
    abroadgirl

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  2. #2
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    Default Re: abbey-AQ-o/d

    are they still taking money out of your disability allowance?
    you need this:
    right of appropriation - Stop the bank from taking your money

    as for your claim - i think it would help if you put it in an order like:
    xx/xx/xx prelim letter
    xx/xx/xx lbaicon
    xx/xx/xx mcol filed for £xxxx.xx
    xx/xx/xx defence filed case move to xxxxxxx court

    it's a little difficult to just jump right in without the background - so make a little diary then peeps will know where you are in your claim.
    then ask your questions and peeps will be here to help you.
    good luck abroadgirl.


  3. #3
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    Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula Authoritative Lula's Avatar

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    Default Re: abbey-AQ-o/d

    Hi abroadgirl, they ARE NOT allowed to take your benefits, personalise the letter above and take it into your local branch a few days before the benefit is paid in and tell them that you expect to be able to draw on your benefit in its entirey, dont let them fob you off, dont let them intimidate you, take someone with you if you need moral support. Any problems - come back here

    then, write to them and state that you disagree with your charges and formally require the account to be put into dispute, open another account and have all your payments transferrred to that one and your standing orders and direct debits.

    Do you have all your statements? if not you need to download an SARicon to send them , but we can deal with that when you have done the letter

    hope this all helps you

    Lula


    Lula v Abbey - Settled
    Lula v Abbey (2) - Settled
    Lula v Abbey (3) - Stayed


  4. #4
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    Default Re: abbey-AQ-o/d

    hello thankyou so much for all your help, i am new to this so please bear with me
    i ahall tell you everything i have done it will help you all to understand me a lil ty
    i used the template letters from martin i sent all thress of them, they offered me as a guesture of good will £910 so i accepted then they put in £703 in my account i wrote faxed phoned emailed then asking why and what was there reason eventully they replied saying that it was an error and they hope i accept there apolagyies, i replied and said no i dont accept there apolygy and that i want an a explanation as to why im still waiting so i wrote to them and said i am not happy and i am taking it futher, i called into my local branch after getting a mini staement and wow i have charges £295.73p
    i went to the counter and asked what these were for they have been chargeing me over and over for the same from 9th january i got a letter now saying that it is £312.92p (sorry i put july instead of january)and they want this repaying with intrest i replied saying i am not paying it and i am reclaiming them so i sent the first letter and i also stated that if they dont refund me this charge i shall be adding onto the small claims
    i do have statements and i have cpoies of everything from them to me i have also copied the letter where they are apolgising and says it was error on there part, so i have done everything martin has told us to i now have the allocation questioaire, to fill in, i have stopped my dissabilty/mobiliy and now goes into the po account but yes they took it out of this. thanku for listning and all your help
    i will go on that link now i will check back here ty
    hugs
    abroadgirl.


  5. #5
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    Default Re: abbey-AQ-o/d

    mini staement and wow i have charges £295.73p
    so i told her i am not happy and that i am taking it to court and she said i dont blame you i wouldnt be happy either good luck
    that is what she said to me


  6. #6
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    Default Re: abbey-AQ-o/d

    thankyou for your help i am still abit stuck with this aqicon form but i am still reading throu the threads tyvm
    abroadgirl


  7. #7
    bp bp is offline
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    Default Re: abbey-AQ-o/d

    hi don't stress yourself too much if you have any Qs about your aqicon just post them here.


  8. #8
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    Default Re: abbey-AQ-o/d

    Good Luck abroadgirl

    They offered me a GOGW of £323 (against a claim of over 5K)

    They actually put £282 in my account!!!

    That was in January and they finally settled with me just over a week ago.
    When I was going over the details of my claim with her I mentioned the discrepancy and she said "Oh well, there are so many of these claims, somebody obviously just got the figures wrong"!!!! WHAT ARE THEY ON??? This is a financial institution - I work as a budgetary officer and I have to balance finances etc... How can they offer us £???? and then credit accounts with £????. GOD knows how they balance their books (BUT as WE know - they don't know what they're doing

    Anyway, sorry for the rant

    Carry on and GOOD LUCK

    Cassie


  9. #9
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    Default Re: abbey-AQ-o/d

    hi tyvm for your replies i guess i do dtress a bit sorry.
    no you didnt rant i enjoyed reading your post ty
    the form aqicon i have managed by going through the boards and printing out what has to be attaqched.
    the only thing i have got and done is a spreadsheet? i have clicked on the link and it is all diffrent small boxes?
    ty for all your help
    hugs
    abroadgirl


  10. #10
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    Default Re: abbey-AQ-o/d

    i meant
    not got
    spreadsheet


  11. #11
    bp bp is offline
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    Default Re: abbey-AQ-o/d

    http://www.consumeractiongroup.co.uk...eadsheets.html

    Was it in the above link? You need to choose which spreadsheet you want in you case i think it will be the "simple calculations spreadsheet" unless you are going for contractual which a lot more complicated and at this stage i wouldn't go for that but its up to you.


  12. #12
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    Default Re: abbey-AQ-o/d

    hi tyvm for your message yes ive been on that link quite afew times but it says open save then it comes up that i carnt open it it may be read only? but i keep trying
    thanku so much
    hugs
    abroadgirl


  13. #13
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    Default Re: abbey-AQ-o/d

    hi i have got it now but what do i click on i have clicked on tools, easy cal then other but i dont know what to click on next there is alot in the menu or so i just delete whats on the page and put my details in there ty for all your help
    abroadgirl


  14. #14
    bp bp is offline
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    Default Re: abbey-AQ-o/d

    yep just take off whats there and add away!


  15. #15
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    Default Re: abbey-AQ-o/d

    oh my i have been at this all day yesterday till late last night and today it is really doing my head in please can i send it here for u or anyone to help me i have more to put in but i feel i have done it all wrong please can u help as it has to be back by the 7th tyvm
    please help
    thanku so much
    hugs
    abroadgirl
    i know its wrong

















    Abbeyicon National Plc























    SCHEDULE OF CLAIM FOR CHARGES







    PERIOD: [DATE FROM] TO [DATE TO]







    In Respect of:

    Date Incurred

    Days since offence

    Interest 8% APR
    Daily intrest


    interest charge

    £0.23p

    2/11/2003





    197


    £24.625

    £1.10p


    d/d unpaid charge

    £32.00

    17/11/2003





    182


    £22.75

    £1.10p


    overdrawn interest charge

    £0.16p

    1/12/2003





    179


    £22.375

    £1.10p


    overdrawn charge

    £15.00

    3/12/2003





    177


    £22.125

    £1.10p


    cheque charge

    £20.00

    4/12/2003





    176


    £22.00

    £1.10p


    d/d return charge

    £32.00

    4/12/2003





    176


    £22.00

    £1.10p


    interest charge overdrawn

    £0.98p

    0405/2004





    392


    £49.00

    £1.10p


    charge for clearing visa payment

    £20.00

    2/8/2004





    300


    £37.5

    £1.10p


    d/d clearing charge

    £20.00

    2/8/2004





    300


    £37.5

    £1.10p


    payment charge

    £20.00

    31/01/2005





    483


    £60.375

    £1.10p


    cheque charge

    £20.00

    31/01/2005





    483


    £60.375

    £1.10p


    payment charge

    £20.00

    4/2/2005





    452


    £56.5

    £1.10p


    cheque payment charge

    £20.00

    7/2/2005





    449


    £56.125

    £1.10p


    overdrawn interest charge

    £0.01p

    1/7/2005





    332


    £41.5

    £1.10p


    payment charge

    £30.00

    15/06/2005





    347


    £43.375

    £1.10p


    visa charges

    £30.00

    20/06/2005





    336


    £42.00

    £1.10p


    d/d charge even when money in bank

    £30.00

    2/8/2005





    300


    £37.5

    £1.10p


    charge visa payment

    £30.00

    2/8/2005





    300


    £37.5

    £1.10p


    charge when money in bank

    £30.00

    2/11/2005





    208


    £26.00

    £1.10p


    overdrafticon charge

    £20.00

    2/2/2006





    454


    £56.75

    £1.10p


    charge for clearing cheque 001292

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    charge for clearing d/d

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    charge for clearing via payment

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    charge for clearing visa payment

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    charge overdrawn

    £20.00

    5/3/2006





    391


    £48.875

    £1.10p


    charge for visa debit card

    £30.00

    5/3/2006





    391


    £48.875

    £1.10p


    unpaid d/d no 19

    £35.00

    5/3/2006





    391


    £48.875

    £1.10p


    charge overdrawn

    £20.00

    3/4/2006





    421


    £52.625

    £1.10p


    charge for clearing d/d no 19

    £30.00

    3/4/2006





    421


    £52.625

    £1.10p


    d/d no 19 charge

    £35.00

    30/01/2006





    484


    £60.5

    £1.10p


    overdrawn charge

    £20.00

    2/2/2006





    454


    £56.75

    £1.10p


    visa payment charge

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    cheque 001295 charge

    £30.00

    6/2/2006





    450


    £56.25

    £1.10p


    charge for overdraft

    £20.00

    2/2/2006





    454


    £56.75

    £1.10p


    cheque clearing charge 001292

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    d/d no 19 charge

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    visa clearing charge

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    charge for clearing visa payment

    £30.00

    2/2/2006





    454


    £56.75

    £1.10p


    interest while overdrawn

    £0.40p

    1/3/2006





    395


    £49.375

    £1.10p


    overdrawn charge

    £20.00

    28/02/2006





    455


    £56.875

    £1.10p


    d/d no 19 charge

    £30.00

    28/02/2006





    455


    £56.875

    £1.10p


    overdraft charge

    £20.00

    5/3/2006





    391

    £48.875
    £1.10p


    charge clearing payment

    £30.00

    5/3/2006





    391


    £48.875

    £1.10p


    charge clearing cheque no 001295

    £30.00

    5/3/2006





    391


    £48.875

    £1.10p


    charge unpaid d/d no 19

    £35.00

    3/5/2006





    391


    £48.875

    £1.10p


    overdrawn interest

    £0.17p

    1/4/2006





    423


    £52.875

    £1.10p


    overdrawn charge

    £20.00

    17/03/2006





    438


    £54.75

    £1.10p


    charges

    £30.00

    17/03/2006





    438


    £54.75

    £1.10p


    cheque 0012898 charge

    £30.00

    27/03/2006





    428


    £54.75

    £1.10p


    d/d no 19 charge

    £35.00

    30/03/2006





    425


    £53.125

    £1.10p


    overdraft charges

    £20.00

    3/5/2006





    391


    £48.875

    £1.10p


    charge clearing visa

    £30.00

    3/5/2006





    391


    £48.875

    £1.10p


    cheque 001298 charge

    £30.00

    3/5/2006





    391


    £48.875

    £1.10p


    interest while overdrawn

    £0.17

    3/5/2006





    391


    £48.875

    £1.10p


    unpaid d/d

    £35.00

    3/5/2006





    391


    £48.875

    £1.10p


    overdrawn charge

    £20.00

    8/5/2006





    385


    £48.125

    £1.10p


    cheque no 001299 charge

    £30.00

    8/5/2006





    385


    £48.125

    £1.10p


    unpaid d/d no 18 charge

    £30.00

    10/5/2006





    382


    £47.75

    £1.10p


    overdraft charge

    £20.00

    3/5/2006





    391


    £48.875

    £1.10p


    visa payment charge

    £30.00

    3/5/2006





    391


    £48.875

    £1.10p


    overdraft charge

    £20.00

    3/4/2006





    421


    £52.625

    £1.10p


    d/d clearing charge

    £30.00

    3/4/2006





    421


    £52.625

    £1.10p


    interest while overdrawn

    £0.45p

    3/4/2006





    421


    £52.625

    £1.10p


    overdraft charge

    £20.00

    2/6/2006





    360


    £45.00

    £1.10p


    cheque charge

    £30.00

    2/6/2006





    360


    £45.00

    £1.10p


    charge for clearing d/d

    £30.00

    2/6/2006





    360


    £45.00

    £1.10p


    charge intrest

    £0.04p

    2/6/2006





    360


    £45.00

    £1.10p


    d/d charge

    £35.00

    15/05/2006





    387


    £48.375

    £1.10p


    overdrawn charge

    £20.00

    11/5/2006





    383


    £47.875

    £1.10p


    d/d charges

    £35.00

    24/05/2006





    369


    £46.125

    £1.10p


    overdraft charges

    £20.00

    2/6/2006





    360


    £45.00

    £1.10p


    d/d charges

    £30.00

    2/6/2006





    360


    £45.00

    £1.10p


    cheque clearing 001299

    £30.00

    2/6/2006





    360


    £45.00

    £1.10p


    interest charge

    £0.04

    2/6/2006





    360


    £45.00

    £1.10p


    overdraft charge

    £20.00

    2/8/2006





    300


    £45.00

    £1.10p


    d/d clearing charge

    £30.00

    2/8/2006





    300


    £45.00

    £1.10p


    visa clearing charge

    £30.00

    2/8/2006





    300


    £45.00

    £1.10p


    charge for clearing cheque no 001306

    £20.00

    2/8/2006





    300


    £45.00

    £1.10p


    overdraft charge

    £20.00

    2/9/2006





    518


    £64.75

    £1.10p


    charge for clearing cheque no 001311

    £30.00

    2/9/2006





    518


    £64.75

    £1.10p


    overdraft charge

    £20.00

    3/7/2006





    330


    £41.25

    £1.10p


    unpaid d/d

    £35.00

    3/7/2006





    330


    £41.25

    £1.10p


    charges

    £20.00

    22/06/2006





    338


    £42.25

    £1.10p


    mandate no 18

    £30.00

    22/06/2006





    338


    £42.25

    £1.10p


    charge visa payment

    £30.00

    23/06/2006





    339


    £42.375

    £1.10p


    cheque charge

    £30.00

    26/06/2006





    342


    £42.75

    £1.10p


    overdraft charge

    £20.00

    3/7/2006





    330


    £41.25

    £1.10p


    d/d charge

    £35.00

    3/7/2006





    330


    £41.25

    £1.10p


    overdrawn charges

    £20.00

    7/8/2006





    305

    £38.125
    £1.10p


    cheque charges001311

    £30.00

    7/8/2006





    305


    £38.125

    £1.10p


    overdraft charges
    £20.00

    2/8/2006


    300


    £45.00

    £1.10p


    d/d charge for clearing
    £30.00

    2/8/2006


    300


    £45.00

    £1.10p


    visa payment charge
    £30.00

    2/8/2006


    300


    £45.00

    £1.10p


    clearing cheque
    £30.00

    2/8/2006


    300


    £45.00

    £1.10p


    overdrawn charges
    £20.00

    4/9/2006


    520

    £65.00
    £1.10p


    charges
    £30.00

    4/9/2006


    520

    £65.00
    £1.10p


    overdrawn charge
    £20.00

    15/09/2006


    287

    £35.875
    £1.10p


    instruction 14 charge
    £30.00

    15/09/2006


    287

    £35.875
    £1.10p


    overdrawn charges
    £20.00

    3/10/2006


    228

    £28.5
    £1.10p


    d/d charge
    £30.00

    3/10/2006


    228

    £28.5
    £1.10p


    overdraft charges
    £20.00

    2/11/2006


    208

    £28.5
    £1.10p


    d/d charge
    £30.00

    2/11/2006


    208

    £28.5
    £1.10p


    charges
    £20.00

    3/12/2006


    177

    £22.125
    £1.10p


    cheque clearing fee
    £30.00

    3/12/2006


    177

    £22.125
    £1.10p


    overdrawn charges
    £20.00

    11/11/2006


    188

    £23.5
    £1.10p


    charges, fees up to
    £316.92
    16/05/2007

    128

    £16.00
    £1.10o


  16. #16
    bp bp is offline
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    Default Re: abbey-AQ-o/d

    hi abroad which spreadsheet are you using?


  17. #17
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    abroadgirl Novitiate abroadgirl's Avatar

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    Default Re: abbey-AQ-o/d

    hi bp i went on the thread u gave me and i deleted the dollors etc and put my own in cor ive been at it now for a whole day n half think its the simple one laughs like me i guess hahahaha
    ty
    hugs
    abg


  18. #18
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    Default Re: abbey-AQ-o/d

    hi bp,
    ive just seen the post where i posted the spreadsheet its diffrent to what it actually is the £1-10p is the dailiy int rate and the other is the 8% rate
    but i was getting all mixed up
    sorry for the confusement im causing you
    hugs
    abg


  19. #19
    bp bp is offline
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    Default Re: abbey-AQ-o/d

    right i'm looking at the above post and i have to be honest i can't understand it mayby its my brain! You went into the link i posted clicked on the very 1st one(simple excel)it then asks you to either open, save you chose to save it?


  20. #20
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    Default Re: abbey-AQ-o/d

    yes but im getting all confused with the intrests daily intrst etc yes i saved it i could go throu all that again not another day and half phew
    so i thought if i post it here iget help but it hasnt come out like it is on the thread
    ty
    hugs
    abg



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