Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default been sent an offer...

    I sent RBSicon 2 letters at 14 day intervals requesting my money. They sent me a standard letter saying they're looking at it. 14 days after sending the second letter, I lodged a small claims summons against rbs for £699.31 (return date is 14/6/07).
    Today, i received an offer for £699 to be paid into my account in Full and finalicon settlement. I must be willing to accept any future charges or rbs will have to "consider if we are prepared to continue to provide you with your existing banking facilities." They have given me 8 weeks in which to respond and a contact number to call if I wish to discuss the offer but I'm not sure what to do because:
    1) The account no longer exists.
    2) I have spent £39 raising the small claimicon.

    Can I ask for my £39 and the 31p as well or should i just accept the offer? Can i ask for a cheque as the account is closed? I'm not going to bank with them again so it doesn't matter if i agree to future charges or not. Do I cancel the court action whilst i wait for their response or do i let it continue until i have the money in my posession? They only have until the 14th june to lodge their defence.

    any advice?

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  2. #2
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    Default Re: been sent an offer...

    hi big eggs,
    i just joined the forum today,this is my 1 st post.
    i am delighted to read of your success against RBSicon .
    i need your advice please, i sent my 1 st letter with copies of bank statements etc at the start of april. i got a letter back saying my claim was being looked into and my take up to 6 weeks, and that is it..
    what should i do now ???
    can you help me please..
    kind regards
    R200WEL


  3. #3
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    Default Re: been sent an offer...

    I can try to help... Have you sent one letter and asked them to respond within 14 day?

    if they have failed to respond to your satisfaction, don't wait, send your second letter (letter before actionicon), give them 14 days to respond and then file a court summons against them.

    Have you read the FAQ's? http://www.consumeractiongroup.co.uk...se-read-these/
    I'm going to add a number of links you should read.

    Have you read the example step by step instructions?
    http://these/31460-example-step-step-instructions.html

    Have you read this link? It's invaluable - detailed step by step instructions - i.e. 1st letter, 2nd letter (letter before action), how to file in court...
    http://www.consumeractiongroup.co.uk...s.html?garpg=3

    This is the library link
    http://www.consumeractiongroup.co.uk...rges-materials

    this is the link for the royal Bank of Scotlandicon forum.
    http://www.consumeractiongroup.co.uk...bank-scotland/
    and the contact details for RBSicon
    http://www.consumeractiongroup.co.uk....html?garpg=17

    Which bank are you claiming charges against? Read the FAQ's, find the forum for your bank and follow the instructions of how to file a claim. if you follow the instructions and run into trouble, post a thread in your banks forum and ask for help. if that fails, send a personal message to one of the moderators. If you do some research, you should find the info you need. I did a lot of reading on the site and found most of the info i needed and so went off on my own. the links i have provided should help, do some research and ask again if you get stuck. good luck - they'll buckle under pressure. kx


  4. #4
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    Default Re: been sent an offer...

    Big Eggs,
    superb loads of excellent info . i will go thru it all this weekend , then send off a letter before actionicon.
    thanks again
    R200WEL



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE