Thread: Pinkpixie vs Barclaycard

Hi,

going through all my Barclaycard statements so I can send them an S.A.R

. If you have your statements you dont need to send the SAR, you can go straight to the next stage.

Do they send all of the statements or just a list of charges?

I got statements but have only had the account since 2003

Also what is this success rate with claiming with them?

In the region of 100%

The account has been passed on over to debt collection agency

You need to write to the debt collection agency and inform them that the amount you owe is now in dispute and that they should take no further action. Is the amount you are claiming larger than the amount you owe?

Yes you can claim all of your charges, just go about it in the normal way. Have you read the http://www.consumeractiongroup.co.uk...k-charges.html and these http://www.consumeractiongroup.co.uk...tructions.html

Probably them just using their standard, now infamous delaying tactics. Maybe I am being cynical and they DID lose it

I assume the cheque hasn't been cashed yet? Only thing I can think of would be to cancel the cheque, send another one and request that it is in respect of the letter you provided on date xx/xx/xxxx.

Not sure how you stand with the DP Act though for disclosure withing 40 days. They may state that as no cheque you have to wait another 40 days as if they claim that no cheque was received I do not know exactly what their obligations are under the act in this situation. I'm sure someone else will be able to clarify. Make sure you send recorded delivery too like all the others.

It's pretty sad that they have to resort to the likes of tactics like this (if they have). Hold on in there and you will get the result you want. I know it's frustrating, Barclaycard and MBNA are the two worst I've had to deal with. You have plenty of people here supporting you

PPMAN159, that's what i was thinking! (Date of original request)

Yes...add it to your spreadsheet.

Keep an eye out for that 'lost cheque' I personally wouldn't cancel it, as you rightly say you will be charged for it.

Doh @ me! Forgot about that . .Soooo stoopid. It's been a long day!!

I sent my S.A.R - (Subject access request)
My cheque
And a photocopy of the cheque, they couldnt use this excuse to delay my application, didnt do a lot of good though, been waiting 46 days now, oh and i kept a copy for my files...

tonycee have you sent your non compliance letter yet?

They ignored my last non compliance just as they ignore SARs, they do things as and when they are ready, by the time i get them to court for non compliance i will have had the info im looking for, i think distractions are just adding to the delay...Thanx for advice but a pattern has emerged and i wil wait a bit longer...