Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 5 of 5

Thread: Warranty Issue

  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    bluenose1966 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    Posts
    13

    Default Warranty Issue

    Bit of expert help required please !!,

    Purchased a car from a franchised Ford dealer in April, the car was a VW. I have since had a battery fail on the car and have asked for the garage to pay for a new battery. They tell me that the car was sold without a warranty, on the invoice it does say No Waranty, but, I was under the impression that this was a franchised warranty they were trying to flog me during negotiations - £600 worth !!. So I politely declined there all singing/dancing £600 warranty. I have pointed out the sale of goods act ie 3 months warranty on any vehicle purchased, but they say they are not interested and anyway a battery would not be covered anyway. I have pointed out that the battery problems started about a month after sale but they are not interested. Unless I am advised otherwise, I firmly believe that I am 100% correct on this consumer point but would like some advice to take things further or any observations that anyone may have ?

    Many Thanks..............

    ps. I Love A Battle !!

    Similar Threads:
    Virgin One Account - £1878.00 (Settled)

    HSBC - £965.00 (Settled)

    GE Money/First National - SAR

    Littlewoods Catolouge - SAR

    MBNA/Virgin Money - SAR

    The Bank Says: "Computer Says No !"

    Bluenose Computer Says PAY ME BACK !!

  2. #2
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    rippedoffagain Novitiate rippedoffagain's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2006
    I am in
    West Yorkshire
    Posts
    861

    Default Re: Warranty Issue

    Quote Originally Posted by bluenose1966 View Post
    Bit of expert help required please !!,

    Purchased a car from a franchised Ford dealer in April, the car was a VW. I have since had a battery fail on the car and have asked for the garage to pay for a new battery. They tell me that the car was sold without a warranty, on the invoice it does say No Waranty, but, I was under the impression that this was a franchised warranty they were trying to flog me during negotiations - £600 worth !!. So I politely declined there all singing/dancing £600 warranty. I have pointed out the sale of goods act ie 3 months warranty on any vehicle purchased, but they say they are not interested and anyway a battery would not be covered anyway. I have pointed out that the battery problems started about a month after sale but they are not interested. Unless I am advised otherwise, I firmly believe that I am 100% correct on this consumer point but would like some advice to take things further or any observations that anyone may have ?

    Many Thanks..............

    ps. I Love A Battle !!
    Get a new battery fitted. Bill the dealer, sue if they don't pay up. You could try Trading Standards.

    Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

    A to Z index
    http://www.consumeractiongroup.co.uk...hat-youre.html

    ......................... ......................... .........................

  3. #3
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    bluenose1966 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    Posts
    13

    Default Re: Warranty Issue

    Just had a couple of replies on another forum that I don't stand a chance as a battery is a consumable item . If this is the case then so be it,but, the garage has written on my invoice NO WARRANTY and like I say he has sited this. I don't think he can do this ?

    Virgin One Account - £1878.00 (Settled)

    HSBC - £965.00 (Settled)

    GE Money/First National - SAR

    Littlewoods Catolouge - SAR

    MBNA/Virgin Money - SAR

    The Bank Says: "Computer Says No !"

    Bluenose Computer Says PAY ME BACK !!

  4. #4
    Site Team The Consumer Action Group MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    I am in
    no doubt that Banks give a bad deal
    Posts
    44,853
    Blog Entries
    4

    Default Re: Warranty Issue

    I agree with the earlier post that a call to your localTrading standards would cost you nothing.
    I think its right that Batteries are not covered certainly not on second hand deals.
    They could do it as a goodwill offering,if this is part of a chain of dealerships you could write to their head office and as them to look into it as a P.R. exercise.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.
    Donations help CAG to help YOU
    Click here






  5. #5
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    Zamzara Informative Zamzara Informative Zamzara Informative

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    Posts
    1,287

    Default Re: Warranty Issue

    I think it depends on the age of the vehicle, price paid, and how it was described.

    They are wrong to rely on a 'no warranty' clause, but they may have a case for claiming it is a consumable item.



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE