Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default novice computer user v barclays.*WON DEFENCE THOWN OUT*

    find this exasperating to say the least, not so much sueing Barclaysicon but getting around the site for imformation, being new to computer using. have got to stage where barclays have acknowledged mcol, at the same time had goodwill offer. goodwill offer lasts for 8 weeks. offer of 1765 claiming 2400 plus interesticon 400aprox plus court costs. i want to send them a nudge letter for 2700 inclusive of costs but leave door open for further claims past 6 yearsicon could somebody please post correct letter and wording please.also find it hard to fill in donationicon page to c a g for a monthly sum.thanks.:o :o :o

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  2. #2
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    Default Re: novice computer user v barclays.

    .
    http://www.findmadeleine.com/
    http://news.sky.com/skynews/madeleine

    If I dont reply to a direct question please feel free to PM me.

  3. #3
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    Default Re: novice computer user v barclays.

    thanks, the thing is i do not want to decline there offer now i want to keep this in reserve just in case things go belly up, as i said they have given me 8 weeks to decide. i want them to increase it but leave them , a little bit, as ground bait so to speak. will also look good to judge perhaps . give and take? thanks


  4. #4
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    Default Re: novice computer user v barclays.

    They are not likely to increase the offer im sad to say


  5. #5
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    Default Re: novice computer user v barclays.

    They will NOT honour their offer if you intend to continue!
    As they state although it is an offer of goodwill it is Full and finalicon

    .
    http://www.findmadeleine.com/
    http://news.sky.com/skynews/madeleine

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  6. #6
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    Default Re: novice computer user v barclays.

    like i said would Full and finalicon apply to this claim for 6 yearsicon, and if another claim was started for previous years.thanks.


  7. #7
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    Default Re: novice computer user v barclays.

    when you sign your settlement agreement you cross out the confidentiality bit, and add in Full and finalicon amount IN CONNECTION WITH THIS CLAIM.

    That will leave you open to start a new one if necessary.

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  8. #8
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    Default Re: novice computer user v barclays.

    This is the letter recived from Barclaysicon on the 4th of may i claimed with mcol on the 5th.

    blah blah terms and conditionsicon
    desipite my coments above in relation to your views, on this occasion, and without any admissions of liability, i am willing to offer the the sum £****towards the total amount you are seeking. *(amout over £1000 less then what i requested)*
    this is with the cost and inconvienience inherent in a further dispute in mind and is intented as a gesture of goodwillicon, in Full and finalicon settlement of your complaint. If you would like to accept my offer please sign and return he enclosed form in the pre paid envelope provided. I will arrange for the payment to be credited to your account within 10 working days of receit of your acceptance at the office.
    If you are dissatisfied with my proposal for resolving your complaint you may ultimatley be eligible to refer to the financial Ombudsmanicon service.
    In accordance with out standard pratice if i do not hear from you to the contary within 8 weeks from the date of this letter , i shall assume that your complaint is resolved and close my file.

    (this bit was then the page they wanted me to sign and return)

    Thank you for your letter detailling your response to my complaint.

    I accept the sum of £**** in fulland final settlement of my complaint with Barclays.

    Signnature etc.........

    I've not seen a letter like this posted before especially with the 8 weeks window involved.
    any thought would be helpful. thanks


  9. #9
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    Default Re: novice computer user v barclays.

    plus surely if you start crossing out bits it would void it thanks.


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    Default Re: novice computer user v barclays.

    No, a change to the settlement is allowed, so long as both are aware of the changes. by them paying you, they would be agreeing to the changes. Most people cross out the confidentiality clause anyway.

    Plus, if they didn't accept your revisions, they would have to see you in court. If they didn't then it would leave two options, they turn up and defend and lose, or they don't turn up and lose, meaning there is no t&c for you to sign to get your money back!

    It's a win/win situation for you!

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  11. #11
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    Default Re: novice computer user v barclays.

    hi pj, they turn up they lose.ok. they do not turn up and get freak results. the thing i am trying to say is i do not want it to reach court stage,i can only just type on a computer let alone try and find all whats needed.but and this is the greedy bit i want more than thier offering.my simple logic is why is there not a booklet you can get with almost every thing you need in it to take to court surely there cannot be that much difference between cases.again my simplistic view. thanks.


  12. #12
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    Default Re: novice computer user v barclays.

    The problem is that all the time people add more depth and argument to the cases, I think one of the things that prevents the banks getting around groups like CAGicon is that it evolves as knowledge grows. Take for instance the recent call for terms and conditionsicon, this won't help many people at the latter stages, but will be gold dust for those just starting out. The court bundle grows as knowledge grows, and this is the fruit of CAGicon.

    I know people may worry alot about the IT skills, and it can look daunting, but I would say you have done the hardest part, which is the schedule of Charges. I downloaded all the letters and had them ready (minus up to date fugures and dates) when I first started, and the court bundle, although always changing and evolving, could be sent to you (the most part anyway) by a helpful CAG member, should you get that far.

    Filing with MCOL is much easier than it sounds, and if you don't want to do that, then you can use a handwritten form whcih you can get from your local court.

    I would suggest, download as many letters as you can and select the route you want to take, someone like Dar£en prob has a linkable path he can show you for this, and keep going.

    Unfortunately they won't increase their offer, and will retract the second you move past this point. Ultimately the decision is yours, take it now and be happy with what you get back now, or keep going, pay a little more, print a little extra and generally plod on, but receive at least a 1/3 more?

    Hope that helps?

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  13. #13
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    Default Re: novice computer user v barclays.

    Dont forget its your claim not theirs so them putting stipulations onto the settlements is a bit naughty really


  14. #14
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    Default Re: novice computer user v barclays.

    thanks pj, i am past mcol found getting them to court and getting scheduale quite easy to navigate, at the stage where they have acknowledged court. thanks.


  15. #15
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    Default Re: novice computer user v barclays.

    Quote Originally Posted by saintly_1 View Post
    Dont forget its your claim not theirs so them putting stipulations onto the settlements is a bit naughty really
    Bugger, I could have saved myself all that typing, by just writing that one sentence! Oh well, it shows that my advice giving days are still relatively new and untamed!

    Peter:o


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  16. #16
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    Default Re: novice computer user v barclays.

    Do you have a court date yet then? It does seem rather strange that they have sent you an offer so late in the day...I can't think of a similar one I've read that offered so late in the day?

    Basically, hold on then, you now only have the court bundle to go, and as I said there are several people who can email PDF versions of the bulk of the pack, and then all you need do is add the extra 'meat' to it. As today's announcement in another post of a defence being thrown out, this is the meat that we sometimes need, especially with places like Hull pushing us back a little!

    Anyway, good luck whatever you decide, def worth a call to Lit though as you seem so close to the end game.

    Peter


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  17. #17
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    Default Re: novice computer user v barclays.

    whats the advice read..........,made me chuckle cheers


  18. #18
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    Default Re: novice computer user v barclays.

    no thats why i want to see if i can get bigger offer


  19. #19
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    Default Re: novice computer user v barclays.

    the offer was made before mcol


  20. #20
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    Default Re: novice computer user v barclays.

    got to pick missis up alk in a bit thanks



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