Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Wrote to Barclays demanding repayment of late payment charge and £7.50 to cover my administration charge after repeated attempts to get it back over the phone failed. I think this coveres the hour of my time to sort it out and half and hour on the phone and a registered delivery letter. Barclays paid up in full on receipt of my letter.
So give it a go. Charge the banks your own administration fees![/u]