Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Lady Penelope Novitiate

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    Default Lady P V A & L (2)

    Finally got round to taking the bank to court, and after offering me a pittance for the total claim (£650 out of nearly 4), I have written the letter back with "thanks but no cigar" letter.

    Now a little worried, will they really turn up in court, or roll over and play dead?

    Please advise as I am now worried about how to put my case before the judge?

    thanks all

    Lady P

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  2. #2
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    Default Re: Lady P V A & L (2)

    try reading as many threads as you can on A&L and other banks - as far as I know they have not yet defended at a final hearing - but noisypinkbubble had to attend a preliminary hearing at the local court.

    take one stage at a time - KEEP READING - FAQ - step by step instructions and library.

    If it did get to that stage there is lots of help here. The two cases where the banks have won seem to be because of badly prepared cases and one where the claimant did not appear. However there are lots of cases going through and I think the judges feel there should be a test case soon to stop the unprecedented number of claimants.

    I am still moving forward with my claim untill I know differently.

    jansus


  3. #3
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    Wink Re: Lady P V A & L (2)

    Quick Update from Lady P

    I took them to court, (not won yet) and surprise, surprise, they have defended.

    I have sent the solicitors a copy of the charges as they said in their defence "insufficient particulars of claim", and it has now been transferred to Croydon county courticon.

    Sorry to sound stupid, do I sit tight and wait for a court date now, and then prepare a bundle?

    Thanks all


    Lady P


  4. #4
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    Default Re: Lady P V A & L (2)

    Quote Originally Posted by Lady Penelope View Post
    Quick Update from Lady P

    I took them to court, (not won yet) and surprise, surprise, they have defended.

    I have sent the solicitors a copy of the charges as they said in their defence "insufficient particulars of claim", and it has now been transferred to Croydon county courticon.

    Sorry to sound stupid, do I sit tight and wait for a court date now, and then prepare a bundle?

    Thanks all


    Lady P
    You're doing everything correctly Yes, wait now for your local court to get in touch ... you'll eventually receive the judge's directions together with a court date. It normally takes a few weeks to get this, but it depends entirely how busy your local court is.

    Don't automatically presume you'll have to prepare a full "court bundle" which is basically all the back-up legal papers and case histories the judge may ask you for. It's likely you'll have to include your Charges Schedule, copies of all correspondence between parties and copies of statements with charges highlighted (only those with charges on). You may also be asked for a Statement of Evidence and/or Witness Statement (templates on here) with the basic court bundle as back-up, but more and more people are only being asked to produce a minimal amount, I presume because the judges are getting fed up with these cases as the bank normally pays up.

    If you do have to prepare a full court bundle, a link to the basic information (i.e. OFT report, parliamentary motions, etc.) is here to print off if you have to, together with lots of other useful info. on what might/might not happen. Take a look, but don't print anything off yet ... there's a lot and it may well not be needed :-

    http://www.consumeractiongroup.co.uk...tml#post553523

    In the meantime, I'd get all your correspondence and statements in date order and wait to see what the judge requests from you. When you receive his Order, post his "directions" on here so you'll get plenty of help as to what's required from you.

    Mimi


  5. #5
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    Default Re: Lady P V A & L (2)

    I have a court date (finally)

    Late august, now to prepare a court bundle..

    Erm small thing, if I have mislaid a letter from the bank what can I do?

    (I know I should have kept a logical filing system going)

    Thanks all, will let you know when I get the money for the housing budget


  6. #6
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    Default Re: Lady P V A & L (2)

    Hi there,

    What was in the letter? Did you reply and, if so, could you include this?

    What "Directions" have you been given by the judge? If you post them on here, you can get advice on exactly what you need to submit (if you need it of course). It's very important you comply with the judge's request correctly.

    Mimi

    A-Z CAG links to all documents you'll need for
    your claim
    (Thanks to Michael Brown for all his efforts)

    http://www.consumeractiongroup.c o.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

  7. #7
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    Default Re: Lady P V A & L (2)

    Thank you for your reply,

    the directions I have had from the judge are to provide a court bundle before two weeks before the date of appearance, which I dont have a problem finding

    The letters I received from wunch of bankers were the standard "our charges are fair and reasonable, no deviations from what everyone else has received.

    I am getting a bit worried now re the test cases as this money is going towards my house, and it will put me back a few months whilst I save the rest of the money. Hoping A&L pay up but not holding out much hope.

    Sorry to sound down, its fustrating getting all this way for them to put a stay (until the oft's case is resolved)




  8. #8
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    Default Re: Lady P V A & L (2)

    wunch of bankers that has had me chortling for nearly 15 mins, thanx for the lift.i realy needed that.good luk with your claim,dont worry to much, keep twisting the thumb screws you will come out on top.


  9. #9
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    Default Re: Lady P V A & L (2)

    Its not original - I read it on this site first and have used it in many discussions banking (careful ) related



  10. #10
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    Default Re: Lady P V A & L (2)

    Hi people,

    I am preparing my court bundle and will post the headings as soon as I have finihsed them.

    However I am misisng (thrown away after a sort out) any letters regarding an "automated charge" and pre litigation correspondence.

    What can I do about this (can anyone supply me with a sample?/ or how do I resolve this error.

    Thanks again all

    LAdy P


  11. #11
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    Default Re: Lady P V A & L (2)

    Sorry to double post

    Here is a list of my contents page. Is this everything I need to put into it, PLease advise as I will be copying on Monday evening.
    Correspondence.. 2[FONT='Calibri','sans-serif'][/FONT]
    From Claimant. 2[FONT='Calibri','sans-serif'][/FONT]
    Subject access request. 2
    Letter Requesting Refund... 3
    letter before action... 5
    Letter Following Malicious Closure of account due to the claimant taking action to reclaim money owed.6
    From Defendant. 8[FONT='Calibri','sans-serif'][/FONT]
    Following request for refund... 8
    Following Letter before action... 9
    Latest Schedule of Charges.. 11[FONT='Calibri','sans-serif'][/FONT]
    Statements.. 14[FONT='Calibri','sans-serif'][/FONT]
    Statement of Evidence.. 76[FONT='Calibri','sans-serif'][/FONT]
    Relevant Case Law Summary.. 81[FONT='Calibri','sans-serif'][/FONT]
    Early Day Motion from the House of Parliament. 84[FONT='Calibri','sans-serif'][/FONT]
    Dunlop V New Garage.. 85[FONT='Calibri','sans-serif'][/FONT]
    UTCCR 1999.. 87[FONT='Calibri','sans-serif'][/FONT]
    UCTA 1977.. 98[FONT='Calibri','sans-serif'][/FONT]
    Terms & Conditions 1997.. 122[FONT='Calibri','sans-serif'][/FONT]
    Terms & Conditions 2005.. 137[FONT='Calibri','sans-serif'][/FONT]
    OFT Statement Summary.. 153[FONT='Calibri','sans-serif'][/FONT]
    OFT Commission Conclusion... 156[FONT='Calibri','sans-serif'][/FONT]




    Regards



    Lady P


  12. #12
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    Default Re: Lady P V A & L (2)

    Hi there,

    Well done, you seem to have included most things. I'd probably move your Statement of Evidence to the top, followed by your charges schedule and bank statements as these are the most important documents and personal to you. I'd then follow it with your correspondence, T&C's and then the rest.

    I also included some relevant case laws (under Relevant Case Law Summary) from the CAGicon library in mine, together with the Whistleblower report (link below) and googled any up-to-date BBC online articles. Totally up to you whether you include these or not or course :-

    The Consumer Action Group - Bank Charges - Reclaim Bank Charges - House of Commons Whistleblower press release from Andrew George MP

    Good luck

    Mimi x

    A-Z CAG links to all documents you'll need for
    your claim
    (Thanks to Michael Brown for all his efforts)

    http://www.consumeractiongroup.c o.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

  13. #13
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    Default Re: Lady P V A & L (2)

    Finishing line in view

    Wragge and co have offered a settlement - the amount of fees less interesticon without appearing in court.

    Do I take the money and run or do I go for interest and costs?

    Please could you advise - (Fairly urgent as I need to make a decsion soon)

    Thanks


    Lady P


  14. #14
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    Default Re: Lady P V A & L (2)

    sorry did not see your post earlier

    We were both in the same position.

    Technically the S69 interesticon is only awarded at the courts discretion and mine was £168 I halved it called them back saying - I know in previous settlements you have included this interest and I have been subject to considerable costs bringing this case this far - so my counter offer is £xxxx - ( the charges/fees and 1/2 interest) they went away and came back and settled.

    Maybe could have got all interest but in view of stays etc - was not going to risk it for £80 and now I dont have to loose money for a day off in court.

    Its a case of who blinks first - keep calm and do whats suits you.

    Jan

    Let us know how you get on - my thread is in A&L successes if you want to see more details - jan

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

  15. #15
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    Talking Re: Lady P V A & L (2)

    Where's the Champagne Cork Smiley ?

    A & L have just settled, with interesticon but minus some of the charges which are statute barredicon (I knew they were, but went too far along the route before I realised).

    No day in court (was tomorrow!) so I now have the day off to please myself.

    Thanks for all your support and guidance, thanks for those who put this site up and made it easy for the little guy to take on the big guy.

    Lady P


  16. #16
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    Default Re: Lady P V A & L (2)

    Congratulations Lady P...

    You are very lucky that they paid up as some of us are having a really hard time with A&L !!

    Enjoy your day off and the money....

    Scoobz


  17. #17
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    Default Re: Lady P V A & L (2)

    WELL DONE ... REALLY PLEASED FOR YOU


    Mimi x

    A-Z CAG links to all documents you'll need for
    your claim
    (Thanks to Michael Brown for all his efforts)

    http://www.consumeractiongroup.c o.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

  18. #18
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    Default Re: Lady P V A & L (2)

    Great Well done

    Good result

    you will have to join us in the successes forum!

    JAn

    Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus
    [IMG]http://www.consumeractiongroup.c o.uk/forum/images/icons/icon1.gif
    offer from A&L 24/8/07 - after case stayed

    "What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery


    PROUD TO BE AN ORANGE

  19. #19
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    Default Re: Lady P V A & L (2)

    Fantastic news, that has given me some hope with the two A&L claims I have sitting on my shoulder. Well done

    HFC Bank - First letter claiming £196/LBA sent/£75 offered/rejected/Claim filed
    HFC Bank Take 2 - Statements received
    A & L - Prelim sent/LBA sent
    Barclays (for my Dad) - Awaiting statements/LBA for S.A.R. sent/Statements received/Prelim sent/LBA sent
    A & L (for my Son) - Awaiting statements/Statements arrived Prelim letter sent/£280 offered and rejected
    Abbey (for my Sister) - ***Won***
    Barclays PPI claim
    Studio - ***Won***
    HSBC - (for my brother-in-law) ***Won*** 8-)

  20. #20
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    Default Re: Lady P V A & L (2)

    Hi, Well done Lady P. Was it wragges who settled with you?

    Jenny x



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