Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Wednesday 1867 poss vs Egg

    How we all doing

    This is my story a bit long winded but hey ho.

    I am currently on a dmpicon with Payplan.

    I had an Egg card, in the midst of borrowing from Peter to pay Paul, i changed this into an Egg loan, to get an end date etc

    Now when the loan was going thro Egg told me i wouldnt have to pay my Egg card account, cos it would of been paid by the loan and cleared. Nether the less, the direct debiticon went thro for the loan and credit card and everything else, effectively pushing me over the edge, even tho id been on the edge for some time :-| .

    So my debt has been transferred to a DCAicon, ive been paying them thro Payplan anyway.

    Since all this has come up with reclaiming and cca requests, i realise cos i changed to a loan, there isn't going to be a lot i can claim for. Odds are they will have the loan agreement, well they should as it was only done 2 yrs ago.

    I paid by direct debit, so will have hardly any late payments, maybe some for going over my limit, how much do Egg usually charge for going over your limit?

    Ive sent them a cheeky email to see if i can get my statements without sending a SARicon. Probably still have to send a SARicon next week, but no harm in trying


    So thats it, if anyone can answer the question, id be grateful.

    If anyone has any suggestions on a point of attack over, id again be grateful.

    Thanks

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  2. #2
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    Default Re: Wednesday 1867 poss vs Egg

    Well got a reply to my email.

    Said there is a £2 charge per sheet to a maximum of £10, which we all know is the right fee, if i were to agree, they would deduct £10 from my Eggicon card and i would have them in FOUR working days, wow these boys dont mess about do they lol, shame they cant charge my card as its been closed :/


  3. #3
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    Default Re: Wednesday 1867 poss vs Egg

    Well received a secure message today, stating as my card is closed they will supply the statements free of charge and i will recive them within 4 working days Lets see if they turn up


  4. #4
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    Default Re: Wednesday 1867 poss vs Egg

    Received my Loan statement today. WOW


  5. #5
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    Default Re: Wednesday 1867 poss vs Egg

    Hi

    I am in a similar situation as my Eggicon account got clossed a couple of years ago and I got the statements through very quickly from my request, they then offered me £80 when I was asking for £500 (reduced charge to £16 from £20). So I have part accepted and am waiting for response to lbaicon.

    Good luck with yours.

    Yode


  6. #6
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    Default Re: Wednesday 1867 poss vs Egg

    Cheers Yode, i got in a muddle with mine and ended up defaulting on the loan. they have charged me interesticon on 3 payments after the date of default tho, not sure if this is right?

    Trying to get PPIicon back too, obviously once i default no way i could claim so of no use, so id like the money back thanks Eggicon

    Still waiting for the credit card statements, but like i said earlier, i dont think they will be many charges, maybe 3-4, might scrape £100 in charges i think, will soon see..................


  7. #7
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    Default Re: Wednesday 1867 poss vs Egg

    Top stuff from Eggicon, well so far received full list of transactions going back to October 2000, why oh why couldnt all the banks be this quick

    Never mind the 3-4 charges, quick flick through, found 23.........


    Just going to input them into the spreadsheet with interesticon to see a grand total.

    I have one question tho, 23 charges is £460 without interest, so £460 worth of bank charges was then turned into the loan.

    Ive seen snippets about what you do in this situation, but cant remember where.

    Any info much appreciated.


    Thanks


  8. #8
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    Default Re: Wednesday 1867 poss vs Egg

    Well just added it all up and it comes out at £654.

    Sending the lbaicon through the secure message system, with a note asking if they need it in writing.

    Im asking for a cheque of £600 to settle within 14 days, if not full amount including interesticon and court costs


  9. #9
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    Default Re: Wednesday 1867 poss vs Egg

    Why do you ask for £600 when they are going to give you £654, after just one exchange of letters in English (provided you say the right thing), taking probably less than 2 weeks?

    Eggicon is the civilized card, they don't do court now (used to).





  10. #10
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    Default Re: Wednesday 1867 poss vs Egg

    To be honest, it came as a shock, as i previously posted i only thought i would have 3-4 ranging to £100 maybe. So hadn't really geared myself up for anything to big,thought they would refund £100 no problem, so when it totalled £600+ i was surprised, havent read many of the other Eggicon threads, can only go on the fun im having with other banks.

    I only asked for £600 because although the Egg Card account is closed, i defaulted on the loan to clear the card, i would prefer the charges money back in a cheque, so i stated i would only accept £600 in a cheque if they didnt agree, i would then persue the full amount plus further costs. I didnt realise they would be as easy as this, thought it would be a goodwill offer of maybe £200, then haggle before court, where as id just prefer a quick settlement if poss.

    Also it is one of my smaller ones £2k from HSBCicon, £2k PPI from Egg on the loan i defaulted on http://www.consumeractiongroup.co.uk...defaulted.html and lots of fun with MBNAicon.


  11. #11
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    Default Re: Wednesday 1867 poss vs Egg

    It is only easy if you follow the proven route, walking a line through the minefield between two ropes marked out by forerunners.

    When your itemised claim goes in, Eggicon comes back with a template question -- "We have obeyed OFT guideline and dropped our charge to £16. You say our charge is unlawful but do not offer evidence to prove it."

    This is like a catechism question, and must be answered by a skilled retort such as in moc1982's winning thread, or you might not proceed by express to the next stage. After "Open Sesame" has been correctly intoned, then Egg sees no profit in further resistance so throws in the towel, before you can say Jack Robinson. No aggro, no court messing.





  12. #12
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    Default Re: Wednesday 1867 poss vs Egg

    My mistake


  13. #13
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    Default Re: Wednesday 1867 poss vs Egg

    Previous post i was wondering if i was right or wrong, still not sure 8)

    When i added my charges up, i came to £460, i duly added interesticon.

    This is my question.

    I had the card between 2000-05


    Interest was 1.093% a month until Oct 04 (13.11% apr)

    From then it started as Cash Interest 1.240% & Merchandise interest 1.167% totals 2.407% (28.884% apr)

    In March 2005 it rises to total 2.552% (30.624% apr)

    In August 2005 it rises to 2.625% (31.5% apr)

    Then the last 2 months before my Eggicon loan cleared the Egg Card my interest rate was 2.837% (34.044% apr )

    Now what rate of interest do i charge? Do i keep it to 13% can i getaway with changing it to 34% or do i total every months percentage up and then divide them to get an average percentage over the hostory of the charges? Or do i go for 34% if its wrong, let them work it out ?


    Cheers


  14. #14
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    Default Re: Wednesday 1867 poss vs Egg

    This is not rocket science. If you get the total wrong by a few pounds I do not believe Eggicon will quibble.

    As Egg constantly varies its monthly interesticon rate, I would simply accrue the interest month by month using the rate applicable to that month. The Purchases interest rate is probably applicable, not the Cash Advances interest rate.

    One thing though, in any month where your debit balance was much reduced by pay-ins, your interest accrual should not exceed what was actually accrued by Egg. E.G. If in Febraury 2005 you paid off your entire balance, then all your previous unlawful charges and interest should accrue zero interest in February 2005. Spreadsheets are but a convenience to reconstruct the unlawful interest which was physically, actually levied by Egg. Because this type of interest got mixed up with interest accruing from Purchases, it gets quite complicated. Egg is unlikely to split hairs, thank goodness.





  15. #15
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    Default Re: Wednesday 1867 poss vs Egg

    Quote Originally Posted by Mistermind View Post
    If you get the total wrong by a few pounds I do not believe Eggicon will quibble.
    As you can imagine the difference between 13% and 34% over 4 yrs is quite a difference, in the region of £300 :o

    All depends if they accept my offer to settle straight away, if not, ill cross this bridge then


  16. #16
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    Default Re: Wednesday 1867 poss vs Egg

    Cash Advance interesticon is accrued on cash advances until paid off. Merchandise interest is accrued on purchases until paid off.
    It is either or, never both.
    Not sure which rate is used for charges until paid off, probably the latter.





  17. #17
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    Default Re: Wednesday 1867 poss vs Egg

    No worries, hopefully they will accept the settlement i requested.......

    Thinking of resending it, so i have written proof etc.

    Sent a message yesterday asking about PPIicon, said i asked for it when i applied in 2000, but now they are asking for the £10 fee for a full dsir.

    Also said can claim on ppi, even it im over the limit


  18. #18
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    Default Re: Wednesday 1867 poss vs Egg

    Well i sent the lbaicon by mistake over the secure messages on their website. I did get a reply saying they have forwarded my request to Derby and i will get a response in 3-5 working days. Obviously i didnt, their 14 days is up, but as i sent the LBA by mistake, i today sent a pre lim by snail mail to Egg at Pride Park, havent mentioned a deal, claiming the whole amount plus interesticon, ive gone for a higher level of interest too.

    Lets see what they come back with


  19. #19
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    Default Re: Wednesday 1867 poss vs Egg

    Update*

    Sent Pre Lim 27 June, today received a "We've Received your Complaint" letter.

    See if anything comes of it. lbaicon will be going in the post 11 July, unless they offer a settlement


  20. #20
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    Default Re: Wednesday 1867 poss vs Egg

    Well tomorrow is the 11th, as of yet nothing received back, unsurprisingly.

    Well if nothing is in the post tomorrow, i mean later today the lbaicon goes to Eggicon



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