Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default andy L vs NatWest**WON**

    I have had the bank send all my statements since I opened the account, can I use these to ask for my charges to be refunded by highlighting the charges etc. what would be the best way to do this as i,m getting ready to hit them with a claim.
    thanks Andy

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  2. #2
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    Default how do i know which charges to claim

    I have all my statements from day 1 but alot of the charges just say charge and the amount while some of them actually state what they are for. Do I add the lot up or just the ones that say what they are for. Also do I have to enter them all in a spreadsheet with dates and descriptions coz I can only put a description of the ones that have one on my statement. thanks for any help


  3. #3
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    Default Re: how do i know which charges to claim

    If they are penalty charges then yes, use the description that they use.

    Regards

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  4. #4
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    Default Re: how do i know which charges to claim

    its hard to say what alot of them are, they are almost certainly penelty charges but thay just say stuff like charges and then a date refering to the previous month for example one says charges 4th march ac/xxxxxxxxxx 28.00 then when i look at 4th march to which it seems to refer im not overdrawn nor any reference to a charge. This is very confusing, there must be some way to distinguish the charges. Maybe I should go in the bank and ask them to explain it all but I doubt they would do that for me.


  5. #5
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    Default Re: statements-can i use them for the claim

    Yes you can use these. What you need to do to calculate all of your charges is look in the Bank templates libraryicon here and look in Spreadsheets and fill that in. Very simple and easy way of doing it. When you print it out send it off with the Pre Lim letter and with the lbaicon letter but don't include the 8% on the spreadsheet as this is only included in the court stages and you can't do that before. Need any further help just shout.

    My advice is only my opinion, I am not a legal expert.

    IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

  6. #6
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    Default Re: how do i know which charges to claim

    Hmm.. I would guess they are bearing in mind the value..£28.
    Have you used any other service?

    You could ask them..in fact I am pretty sure they would have to expand but who knows!

    Good luck

    Regards

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  7. #7
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    Default Re: how do i know which charges to claim

    Butterfly3747 did exactly that with Natwesticon and they explained all the charges without problem


  8. #8
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    Default Andy L Vs Natwest

    After much reading on your great site and asking questions I decided I was ready to take them on. just one more question, as I was trying to catch up and do a full stretch with no charges, lo and behold they slapped one on me after going a whole month without going overdrawn. I rang them and the first lady aggreed that I was ok then put me through to some other person who told me that charges actually go back two months. Is this true, or are they spinning me a yarn. They are so sneaky with their timing of these charges its making me a little paranoid, lol. Any one help before I start the ball rolling. Thanks Andy.


  9. #9
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    Default Re: Andy L Vs Natwest

    stick to the routine

    dpa request
    prelim
    lbaicon
    court

    remember to include schedule of charges

    -----------------------------------------------
    Mortgage Express charges- settled in full after issuing claim

    ------------------------------------------------
    To view the FAQ'S click here: http://www.consumeractiongroup.co.uk...se-read-these/
    To view the PRELIM letter click here: http://www.consumeractiongroup.co.uk...ction-act.html
    To view the Letter Before Action click here: http://www.consumeractiongroup.co.uk...re-action.html
    To find Registered Address:
    http://www.esd.informationcommission...esd/search.asp


    If my advise helps click here http://www.consumeractiongroup.co.uk...n.php?p=366404

  10. #10
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    Default andy L vs NatWest**WON**

    I sent my first letter demanding my charges and just got a letter back acknowledging it and saying they will get back in a few weeks. I take it this is a brush off and I should now send another letter. If someone can give me a little advice on what I should do. thanks Andy


  11. #11
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    Default Re: andy L vs natwest

    Hi Andyfzr (are you a biker then?)

    Best thing to do is follow CAGicon advice. Presume your first letter was the prelim with a schedule of charges attached? If so, give them 14 days then send LBA (letter before actionicon) again giving 14 days, again with a copy of your schedule of charges attached.

    Natwesticon are working on an 8 week turnaround - alledgedly!!!!

    There are loads of helpful links in the FAQ's, I can't post links cos its too technical.......

    Wendy


  12. #12
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    Default Re: andy L vs natwest

    yeah thats what I was hoping someone would say, I just wanted to make sure before I do anything i might regret. Thanks


  13. #13
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    Default Re: andy L vs natwest

    Good advice from Wendy............ this is nat west's standard delaying tactic that they're using in an attempt to deter you from eventually filing a claim at court.

    This is your claim - not nat wests, so stick to your timescales........... not theirs. lbaicon 14 days after prelim, then either MCOL or N1 at county courticon if no full offer (written) of refund of all charges after another 14 days!

    Good luck, hedgey xxx


  14. #14
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    Default Re: andy L vs natwest

    hi wendy, sorry only just noticed first line. Yes I'm a biker,,,Yam FZR600. Do you have a bike or an interesticon in them, if so theres a big bike festival in my neck of the wood at Ripley, "The Rock and Blues Custom Show" Loads of bikes, loads of bands, Loads of beer and sometimes loads of mud but inevitably loads of fun.


  15. #15
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    Default Re: andy L vs natwest

    Its hubby thats the biker, I'm just the pillion. He's recently sold his 'Busa and has now got a Kwak 750 Ninja. Son is just getting into bikes, had a scooter, then Aprilia RS50 and just ordered a new RS125. When's the Ripley festival? Although we're on hols soon and as well as that never get many free weekends.


  16. #16
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    Default Re: andy L vs natwest

    its the last weekend in july, check their website for more info:

    :: ROCK & BLUES CUSTOM SHOW ::


  17. #17
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    Default Re: andy L vs natwest

    Just an update.

    I recieved a letter this morning from my bank which I was expecting as their 14 days were almost up.

    This was my second letter to them, demanding my moneys owed to me.
    I sent the first one from the template to which they sent a reply that they were looking into it and it could take 6weeks.

    So i sent them another list of charges and a letter telling them that my first letter was a demand and not a statement etc. Told them I thought they were stalling and demanded my paymen 870 quid. or else court in 14 days.

    got a letter this morning telling me that I should know the rules and they do not agree with my request, HOWEVER on this occasion as a goodwill gestureicon they will offer me 829 quid but on the understanding that they have done nothing wrong,,bla bla bla

    That tickled me, good will gesture, anyway I sent the signed slip back aggreeing to the settlment as I wont quibble over 40 quid.

    So thanks guys and I'll send you a little donationicon when it clears in my account, I just cant thank you enough,,keep up the good work,,,

    All the best Andy Lewis


  18. #18
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    Default Re: andy L vs natwest

    CONGRATULATIONS!!!!
    Well done for sticking to your guns - enjoy your winnings!
    Best wishes, hedgey xx



  19. #19
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    Default Re: andy L vs NatWest**WON**

    congratulations, please donateicon so we can helpp others.

    I have merged your threads also.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.


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