Thread: Hoodman vs RBS

Hi everyone. I'm in the process of claiming unfair charges from RBS.I requested statements from the last 6 years and got them back about a week ago.I added all the charges up and they total: 783.00 including interest. I sent a letter requesting a full refund last week and am awaiting a reply.Fingers crossed.

UPDATE!
Received a letter from RBS Customer Relations Suport Unit:-

'Thank you for your recent letter regarding the fees applied to your account.

We are currently considering your claim.Given the work involved in assessing your claim we anticipate that we will be in a position to respond within 6-7 weeks,but will endeavour to do so sooner if we are able to.'

So what next?Are these just stalling tactics by the bank?It will be 2 weeks since i sent the letter this friday so should i stick to the deadlines and send the court action letter off?Or should I wait the 6-7 weeks?
Help!!

Hi Hoodman

Stick to YOUR deadlines NOT the banks
Just a standard reply

Hope this Helps, Paul

"Wisdom Begins In Wonder"

My advice is based on my personal experience and should be taken as such.

If I have helped you, Please click the Scales

Guide To Claiming Back Charges
Guide to Court

Abbey WON - MNBA WON - Barclays WON - Halifax(1) WON

SUCCESS!!!!!!!!

Received a letter today from RBS stating that they thought their charges were not unfair and not punitive,but that as a 'gesture of goodwill without admission of liability or error' they would pay me back £604.00(which is basically what they owe me without the interest i put onto it).
So i've won!!!
What a result!!!