Thread: Data Protection Requests

Hi Animal Magic,

I dont work for a bank but I do know someone that does ;-) .

She said that whenever she had been given letters which were not recorded delivered, yes some were, as you state " put in the bin", or " put way at the bottom of the pile and were not classed as important.

She also states that their is some mail which comes in from angry customers detailing money back or have just started the process of claiming, who`s mail have been talked about and in some cases crumpled up and thrown over the shoulder.

She does state that all mail sent should always be recorded. An no it doesnt cost them any more to open a letter that is not recorded. Takes at least 30 secs to read and pass to relevent tray. Pure lazy as far as I see it.

Hope this helps

hahahah, sorry Animal Magic,

Was on a mission their , i will ask her again lol.

I did read that wrong, will post back later with answer if she has it, sure she will

I work for Nationwide and SAR's are treated urgently, they even have a team now to handle them (why they don't just payout is beyond me, must still be making more in charges than they're paying out).