Thread: can anybody help me on what to do now??

Hello,

I am currently trying to reclaim bank charges for two alliance and leicester accounts.
Account No.1 - £868.41 inc interest
Account No.2 - £1270.70 inc interest

The Bank originally fobbed me off with letters along the line of we are right, you are wrong and we`ll get back to you in 28days blah blah etc.

I`ve gone through the steps as shown on this website and also sent one letter regarding Account No.1 offering to accept £650.00 (25% less) as a full payment to settle that account, they responded with offering as "goodwill" - £267.00 take it or leave it.

Last week 21/05/07 I sent my money off to moneyclaim online which was £80 for account No 1 and £120.00 for account No 2.
On the 29/05/07 they sent me two letters accompanied with cheques saying they were willing to pay for
Account No.1 - £332.00
and
Account No.2 - £478.50
Both of which include the £80.00 and £120.00 I sent off to moneyclaim online. also stating if I accept their offer of settlement they will continue to operate my account.

I`m now wondering what my next step is???

Do I accept their offers or send them back and refuse their offer

If I decide to do the latter, how do I go about it and will I still be in a strong position to claim all of my money.


Thanks

hi i had an offer similar to you.i have returned it with a no thanks see you in court letter.if you read through the threads by michael brown you will find the letter..........good luck

thanks, was it just me or did the bank reply a lot quicker after raising a claim with the moneyclaim online??? hmmmmm

good luck with you claim