Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    dar£n Informative dar£n Informative dar£n Informative dar£n's Avatar

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    Default Barclays Litigation Team Good or Evil? You Decide..

    I know this is a weird thread but..

    There ARE a lot of members out there who are genuinely afraid of contacting the Litigation Team at Barclaysicon.

    PLEASE READ HERE FIRST:
    http://www.consumeractiongroup.co.uk...t.php?f=7&a=94

    See post #24 for an example of what to say


    The team as today stands as:

    Jacqui Lau [Replacement to joanne] *
    Personal Assistant
    Tel: 0207 116 7737
    Fax: 01452 638 xxx
    E-mail: joanne.harwood@barclays.c om [temp email add]

    Krysta Campbell **
    Legal Clerk
    Tel: 0207 116 4753 or 0207 116 5835
    Fax: 01452 638 359
    E-mail: krysta.campbell@barclays. com
    Tel: 020 711 63565
    Dino Papaevripides *****
    NO LONGER WITH BARCLAYS LIT TEAM
    Eleanor Dangerfield

    eleanor.dangerfield@barcl ays.com

    Kate Ashton ****
    Legal Clerk
    Tel: 0207 116 4664
    Fax: 01452 638430
    E-mail: katherine.ashton@barclays .com

    Paul Quinn -*
    Tel: 0207 116 5634 [thanks Paul]
    Fax: 01452 638 xxxx
    E-mail: paul.quinn3@barclays.com

    Sharon Daboul ***
    Tel: 0207 116 6842
    Fax: 01452 638 159
    E-mail: sharon.daboul@barclays.co m

    Thomas Hickey ***
    Tel: 0207 116 4523
    Fax: 01452 638 479
    E-mail: thomas.hickey@barclays.co m

    Robert Saunders **
    Tel: 0207 116 2403
    Fax: 01452 638 xxx
    E-mail: robert.saunders@barclays. com

    Greg Thomas
    Tel: 0207 116 1944
    Fax: 01452 638 xxx
    E-mail: greg,thomas@barclays.com



    ***** = * =

    If there is a gap in the email add, .. copy it to your email server [outlook express etc] and amend

    This list will be updated as and when necessary

    My proposal is that anyone with any dealings with this team post a little comment on their experience whether good OR bad so others can see that they are really not a bad bunch.

    My opinion of them is that they are very polite, very professional, and easy to talk to.... sometimes slow in replying but hey, they are under a huge work load at the moment.

    Please if you have negative things to say DO NOT get personal and post thing that shouldnt really be on here,,thanks

    Similar Threads:
    .
    http://www.findmadeleine.com/
    http://news.sky.com/skynews/madeleine

    If I dont reply to a direct question please feel free to PM me.

  2. #2
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    CAZKATJOE Novitiate

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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Hi Daz great idea,

    I dealt with both Krysta and Kate, both were extremely professional, very polite, very helpful and a pleasure to deal with. I was also worried about contacting them, but they instantly put me at ease.
    Please Please do not worry about contacting them, they are very nice and are only human just like you.

    Caz XXXXXXXXXXXXXXXXXXXxx Good luck everyone!


  3. #3
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Hi Daz,

    Good idea!

    I've found Krysta very helpful indeed. I would urge anyone who has a Court date to contact the Litigation Team.

    They don't bite!


    2007 Issues ALL RESOLVED

    2008 Issues ALL RESOLVED
    £4,200 in charges claimed back succesfully from a total of 5 Creditors
    2009 Issues ALL RESOLVED
    NEXT Directory - No Agreement, No Further Action **WON**

    2010 Issues

    Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10
    Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination




    My Head is officially out of the Sand

  4. #4
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    This is such a great idea,
    i have spoken to krysta and she was so nice, very helpfull and very very polite. Krysta gave me the name of the person dealing with my claim who was dino, and to be honest you couldnt have asked for a nicer person, he was very proffesional and polite to me.
    So Barclaysicon i must say your litigation team are A1.
    Anyone who reads this please please dont worry they really are a lovely group in litigation.


  5. #5
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    I dealt with Kate and she was fine
    didnt always call back when she said she would, but I imagine they are swamped there.
    Very easy to deal with

    For your list Dar£n
    Kates fax is 01452 638430
    Pauls phone is 0207 116 5634
    Charlie Sparling on 0207 116 1944

    Paul


  6. #6
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    dar£n Informative dar£n Informative dar£n Informative dar£n's Avatar

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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Thanks.....updated!



    made me smile today,,,, had an email from someone in Litigation Team, and I wont go into the contents due to confidentiality and all that, but it was concerning Barclaysicon contacts....the last line said something like
    I am presuming that you are part of Consumer Advice Group


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    http://news.sky.com/skynews/madeleine

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  7. #7
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    I have dealt with Krysta via two phone callsicon. She was pleasant in both and has done exactly what she said she would do on both occassions.

    I now just await my cheque!


  8. #8
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Nice one Dar£n.

    I started dealing with Krysta a whole month before my court date as i was in need of the money to pay for funeralicon expenses, i explained my circumstances to her and she made an offer of the full amount a day later.
    Very nice people, very understanding.
    You dont need to know any big words to say to them just be polite and be yourself.
    claire

    I'VE CLAIMED MY BARCLAYS CHARGES BACK.
    £5125.60

    Im no expert everything i write is what i learnt from my own experience and reading through other threads. Click my scales if you wish to!

  9. #9
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    dar£n Informative dar£n Informative dar£n Informative dar£n's Avatar

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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Quote Originally Posted by why
    You dont need to know any big words to say to them just be polite and be yourself.
    Thanks for sharing that Claire

    .
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    http://news.sky.com/skynews/madeleine

    If I dont reply to a direct question please feel free to PM me.

  10. #10
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Email from Krys, she says that the person in charge of your claim is noted on your defence papers..

    .
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    http://news.sky.com/skynews/madeleine

    If I dont reply to a direct question please feel free to PM me.

  11. #11
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Rosemary must have multilple personalities cos she was on my documents, but Kate settled my claim.


  12. #12
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    >>

    .
    http://www.findmadeleine.com/
    http://news.sky.com/skynews/madeleine

    If I dont reply to a direct question please feel free to PM me.

  13. #13
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    As Kate is a 'Legal clerk' (stated on her letter) she will just do the paperwork and chasing and will be in no position to make legal decisions, hence Rosemary is on the docs.
    If they went to court, lol, it would be Rosemary there doing the biz for Barclaysicon and not Kate.

    Paul

    ps
    Out of curiousity do we have job descriptions for the rest of the Barlcays Bunch?


  14. #14
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Krys is also named as a Legal Clerk,

    .
    http://www.findmadeleine.com/
    http://news.sky.com/skynews/madeleine

    If I dont reply to a direct question please feel free to PM me.

  15. #15
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Ive had several claims against Barclaysicon on behalf of the kids over the last 15 Months and they have been nothing other than polite and helpful.

    In all honesty I didnt expect them to roll over and pay out without a little wriggling but they have been consistant throughout and dont seem to play stupid games.


    Well done to the Barclays litigation team and lets give them credit where its due

    7 actions in progress

    amount refunded so far £6500

  16. #16
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Hi -
    I've spoken to Charlie a couple of times and again, I found him to be a very polite and personable fella.

    However, I've since tried calling him on several occasions and have Always been directed to his voicemail. He's obviously very busy! Mind, if he's sharing a phone line with Charlotte, I would imagine that it would be difficult to get through...He's had a few weeks to return my call though, and I've not heard a thing, with the court date fast approaching.

    I've now emailed him though (thanks for the details, dar£n), so you never know.

    ***Update*** I've just received an Out-of-office reply from Charlie stating "Please note that I no longer work for Barclaysicon. "Perhaps one to strike of the list?


  17. #17
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Hi - The out of office autoreply that I received from Charlie Sparling saying that he'd left gave the names [NAME REMOVED] and Robert Saunders - Note Ovans, rather than Evans.

    I actually received a reply from Charlotte Evans saying that she didn't work in the litigation department, and wondering where I'd got her contact details from, as she's had a few emails of this type this morning.

    So it may be that Charlotte's details are incorrect there, dar£n.

    cheers.


  18. #18
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    I dealt with Dino, and found him friendly. More importantly he was a man of his word, processing my payment within 24 hours of receiving my letter.

    Barclaysicon may be a horrible company, but we should never lose sight of the fact that the people who work there are simply human beings trying to earn a living.

    • Barclays: WON!!! It took four months but was totally worth it!
    • Cabot: I'm still waiting for an enforcable agreement, more than a year after requesting it. Go on, Uncle Ken, take me to court if you dare. You know you want to!
    • Elephant.co.uk: VICTORY - they admitted there was no debt!
    • Ashbourne Management (gym membership): Finally got my default removed and out-of-court settlement; I'm not finished with them yet!
    <--- If I've been helpful please remember the scales

  19. #19
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    hi

    I have dealt with Dino today he has asked me to email my charges over to him. My court date isn't till 20/7. Just waiting now x


  20. #20
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    Default Re: Barclays Litigation Team Good or Evil? You Decide..

    Same.... Dino asked me to email my charges across too today, and my court date is August... Seems a nice chap!!



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