Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I think from what i've read you can have them in court for non-compliance on this anyway (I've seen people doing that to Barclaycard for example).... but if you're just keen to see your statements then maybe you could "sweet talk" either Direct Banking or your branch, who will then submit a request-order through to the place where they keep the fiche copies of statements.......
Woody v RBOS - Advice Required
request approx 23rd February. Got a standard response that they would get back to me. 40 days passed, no further response.
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