Barclaycard help req'd?

**cozzie121** · 29th May 2007 10:46

Hello,

today is my return date for ltsb icon

and am now planning to make a move on Barclaycard, reading up to ensure i know what to do about CC companies.

The problem with barclaycard is that my account closed a few years ago, i have moved house since then and have no documentation or account numbers to quote when going for my SAR icon

.

Is there anything i can include in my SAR icon

to ensure compliance and not give them an excuse to mess me about for weeks?

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**jshtr3** · 29th May 2007 17:23

Do you have any bills or official corespondece to your last address or bank statements with payment refference numbers to your card account on them? If so would be worth sending them with the request. Also ask in the letter what proof they need. Think the SAR icon

asks this anyway

**cozzie121** · 29th May 2007 18:29

unfortunately, i moved from the address nearly 2 years ago, i've had a look but cant find anything at all. do you reckon i should post forms of i.d instead of putting in a sars and waiting to hear back?

**jshtr3** · 29th May 2007 18:38

Suppose photocopies of passport etc. may do the trick. They really should be able to identify you from the details you have about your old address, DOB etc. Seems to be good enough when you open an account!!!

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