Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
We've recently sent a SAR to GE Money for the following accounts;
Debenhams, Kwikfit, Evans, B&Q and Currys.
GE Money have sent back statements but saying that
'after extensive enquiries, on our retrival system, we have been experiencing problems attaining a number of statements'
In total there are 12 statements missing, spread across 2 of the accounts, what should I do if they can't provide this info??
You should first of all report them to the ICO for their record keeping. They may decide to fine them.
Secondly if they can not supply the statements you should just assume there were charges on them and add it to your claim - charging them interest at the card rate of course.
Secondly if they can not supply the statements you should just assume there were charges on them and add it to your claim - charging them interest at the card rate of course.
We only had 2 statements missing but we did what rory is suggesting and they paid up. We are still fighting for the interest though.
Steven
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Steven
Using CAG Toolbar will generate much needed income - Download Here
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My Wins
GE Money Won unconditionally May 2007 NatWest Won unconditionally August 2007 BrighthouseWon unconditionally August 2007 GoldfishWon unconditionally April 2008 (including CI on the basis of Sempra) Clydesdale Financial Services (now BPF) Won unconditionally February 2008
Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.
Please note, I will not give advice by PM. Please send a link to your thread and I will do my best to answer there.
Quick update for the 'club' - we are going to send in our aq tomorrow
Steven
If this post is helpful, please click the scales
Steven
Using CAG Toolbar will generate much needed income - Download Here
Confused by Simple Interest? Confounded by Compound Interest? Read my Interest Tutorial
My Wins
GE Money Won unconditionally May 2007 NatWest Won unconditionally August 2007 BrighthouseWon unconditionally August 2007 GoldfishWon unconditionally April 2008 (including CI on the basis of Sempra) Clydesdale Financial Services (now BPF) Won unconditionally February 2008
Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.
Please note, I will not give advice by PM. Please send a link to your thread and I will do my best to answer there.