bongorob v A&L

**bongorob** · 28th May 2007 18:05

I originally posted in another thread, as I didn't know what to do? I would like to thank all the people who replied.

I have had my bank statement copies and have put in my claim for excess charges. A&L have rejected this.

Is there a strandard letter anywhere on the site which I can use, or should I just write rejecting their information and insist on payment in full 14 days from my original claim? They cannot now do this because 11 days have already gone.

Thnaks

**Russjo** · 28th May 2007 21:28

http://www.consumeractiongroup.co.uk...re-action.html

Hi bongorob.
Welcome to CAG icon

. Use the link above for your next letter. You now need to send them this letter telling them that they have a further 14 days to refund your money or you will commence with court action without further notice. Good Luck

**bongorob** · 4th June 2007 18:10

Hi

I don't understand how to work out the interest icon

of 8% for my schedule of charges. I've looked at the spreadsheet but can't work it out. Can anyone advise me?

Thanks

bongorob

**Russjo** · 6th June 2007 22:59

Hi bongorob,
Not really an expert on these things myself, but the spreadsheet on Money Saving Expert is quite simplistic if you really can't get your head around the one on here. I started off with the one's on MSE and found it quite easy to use. Otherwise you may want to wait a while longer to see if anybody else can talk you through it
Jo

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