Hi all,

I'll try and keep it brief and to the facts.

I bought a Smart Roadster in March from a local dealer. The car still had 5 months manufacturers warranty with it. After a month of having the car I found that it leaked in the drivers door when it rained or went to the car wash etc

I took it to Mercedes and after 3 initial failed attempts to get the right part they finally managed to get the parts and had my car for three weeks. During this time I was provided with a courtesy car.

Anyways as you all know its been raining this weekend and yes it still leaks. Worse now than it did before! I went back to the local dealership from where I bought it from and he said I need to take it up with Merc and if i wanted he would also call them on my behalf.

As this car is my only car and sits outside and not in a garage it really isn’t good enough. I now want either a replacement (that doesn’t leak) or a refund.

Any advice

Who should i really be going back to?

What would happen about the finance that i took out to purchase the car?

Anyone had a similar experience?

Thanks in advance id really appreciate some advice

TFEB