Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    squatepantz Novitiate

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    Default 1st step=charges counted, 2nd step....?

    thanks for the support im getting already!

    right i just received a print out of my transactions from 11/07/02 untill 24/11/03
    unpaid direct debits 16 x £32 = £512.00
    unauthorised overdrafticon 1 x £15 = £15


    i had been previously sent a summary of charges from 12/06 untill 01/04
    this stated i have been charged;
    total cleared transaction charges -£1,160.00
    total unpaid direct debiticon charges -£1,937.00
    total unauthorised overdraft fees -£290.00
    but also stated;
    total cleared transaction charge refunds £60
    total unpaid direct debit charges refunds £35
    are these already deducted or have i got to minus these from the total? it does state in letter that 'any refunds and reversals of charges are also listed and the totals are given at the end of each column. please note that this list will not include details of any charges that we have written-off.'?

    Abbeyicon seem to have neglected to send me statments from 24/11/03 until jan/04..... any charges incurred on these dates should be in the summery from jan/04 though, shouldnt they? as you are billed for the charges later.

    so looking at it, i have been charged £3,914.00 since 11/07/02!

    now i have the info i need what to do now..........
    rob

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  2. #2
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    cassie2006 Novitiate cassie2006's Avatar

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    Default Re: 1st step=charges counted, 2nd step....?

    Good Luck Rob

    You'll get all the help and support you need on here.

    Just keep posting and keep us up to date.

    Cassie


  3. #3
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    path_finder Novitiate path_finder's Avatar

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    Default Re: 1st step=charges counted, 2nd step....?

    You now need to send your prelim letter asking for the charges back.

    http://www.consumeractiongroup.co.uk...-approach.html

    copy and paste the letter removing anything that isn't relevent to your cliam.

    You alos need to include your shedule of charges, giving the date and amount of each charge. You don't need to include the 8% interesticon colum with the prelim letter, that comes in when you file in court. The following link gives the spreadsheet.

    http://www.consumeractiongroup.co.uk...eadsheets.html

    I think you will need to remove from the toltal any refunds you have been given.


  4. #4
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    squatepantz Novitiate

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    Default Re: 1st step=charges counted, 2nd step....?

    hi all, due to health reasons i've been side tracked and not got on with my claim, but now i'm back and want my money
    right who do i send my first letter to, my bank or does it get sent to Abbeyicon's head office address?
    many thanks,
    squatepantz


  5. #5
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    ohoh4312 Informative ohoh4312 Informative ohoh4312 Informative ohoh4312's Avatar

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    Default Re: 1st step=charges counted, 2nd step....?

    Hi there

    Welcome back, and sorry to hear you have been poorly.

    These are the addresses recommended for both the Prelim and lbaicon:

    Antony Turbitt
    Manager
    Banking Services
    Customer Servces (Banking)
    PO Box 297
    Bradford
    BD1 1BR

    Or

    Pam Speed
    Business Manager
    Banking Services
    Abbeyicon
    PO Box 1109
    Bradford
    BD1 5ZJ

    Either one is fine to use.

    Hope that helps, and best regards

    Jo xx



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE