Thread: Removal of default notices on credit record?

http://www.fool.co.uk/news/foolseyev...fev060504c.htm

hi, having read the article above on how to reclaim your bank and card charges
I was surprised to see that this person thinks its possible to have default notices removed from his credit rating as well! is this possible? is it worth including in my letter to the bank?
quote "The reason why you ask for default notices to be removed is if you defaulted on a charge. It's not fair that your credit record looks bad because of an unfair charge." does this guy have a case?

thanks for reading, rob

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I know we'll remove the default if the only balance was charges.

If you didn't pay before the default notice was issued and the balance was your transactions and charges, we wont remove it.

This is because we're bound by our credit licence to report a true and accurate picture of the way you've managed your account. If your balance included your transactions, you're obliged to pay for them. even if you're disputing part of the balance, you still have a part that you're not disputing that you have to pay for and didn't.

I don't know whats happening with those who've gone to court. I can only say what I've been told and that's if any part of the bal was genuine and no payments made the default is correct.

Also there is a hugh difference between settling a default and removing it. If you can't get the default removed because of a genuine balance and definately go for the next best option of gettingit showed as settled.

ok, i'll give you an example which might help.

Say your balance was £200 and you paid this in full but it was a few days late so a late payment charge and interest would be added (say £25). This would give you a balance of £25 (because you cleared the previous balance in full).

If you then didn't pay and the account eventuallt defaulted six months later for £150. We'd be able to remove the default because the balance was just charges as the £200 payment had cleared your transactions.

If your balance was £200 and you only paid £10 but paid it late, getting charges. you then refused to pay because of the charge you received, causing more charges and the account eventually defaults for £365. We'd be unable to remove the default because even if all the fees were refundedm you'd still have your original £200 that you've not paid for.

As I said before, i don't deal with those going through court claims. The amounts I deal with, the refunds still don't clear the balance. So I can't tell you what would happen to the default if the refunds cleared the balance.

Wow, well done. This puts you in the category of the elite few! Would you mind zipping me the letter that you used? I'm soon to try to persuade the Mighty Egg to remove a default entry on my file. Not such an easy road ahead, I fear!

I am with the Abbey. When my OH got made redundant and then I got made redundant too (and consequently going to employment tribunal) Abbey threatened to withdraw our overdraft. On the promise that both our salaries got paid into the bank they would not withdraw the overdraft. However, before our salaries were paid in they wrote to us to tell us that they were taking the overdraft off us. This meant I had no choice but to put my money somewhere else otherwise we could not have eaten! I then made proposals to pay by email - was ignored. I then sent a recorded delivery letter with my proposals - which they ignored. I then telephoned them to be told that they were awaiting the outcome of my court case for reclaiming charges and they would put the account on hold for two weeks. NOW they are threatening to default me in the next week. I have managed to get a stay of execution for a month but this means me trying to find £3,000 by the end of the month - no mean feat. I feel like I am being threatened due to my claim for bank charges.

Could you post a copy of your letter please?

Regards

Jeff

Originally Posted by D5Tweddle

No arm twisting, honest.

I used a template that I got off this forum, and hey presto, I recieved a letter from HSBC, stating that 'due to the age of the account, we are unable to provide copy (of) documentation as required. A request has been made today to remove this record from your credit file'.

I checked last week and the default has been removed from Experian & Equifax. The debt was for £1300 (roughly) and not made up of charges.

God honest truth it took 15 days!

If you want a copy of the letter I sent, I will be happy to oblige.

Best regards

David

Sorry if this sounds silly but is receiving a default notice the same as being warned that if you don't pay up you may be defaulted against?

This is my first time posting, and I'm so glad to have found this thread!! I shall be following the advice, and getting my defaults removed, hopefully

thanks
Pam

Originally Posted by Redrob

This is very encouraging. Just yesterday I sent out copies of the same template letter to HSBC for a credit card and current account. Balances cleared off years ago so with luck I'll get the same response in the same speedy manner. Then I can get a decent mortgage, it's the only negative stuff on my credit file.

Make sure you correspond with the Group Data Protection Office at Canada Square rather than custome services