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I'm new to this site, and whilst I have read the various threads on HSBC, this is the first thread I have written. With the help of your knowledge I have just filed my claim with MCOL. HSBC have acknowledged service. Could anybody give me an insight as to the tactics they may use now, and what should I do ?
You've definately taken the first step into claiming back what's rightfully yours.
Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the templates library as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.
Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.
Once you start the process of your claim remember to open a thread in the relative bank forum, this will enable you, and others helping you, to keep track of your claim.
Hi everyone,need urgent advice as i think i,ve cocked up.filed my claim online but only sent 1 copy (instead of 2 )of schedule of interest calculated to the courts.i also sent the same copy to the bank.should i send another copy?ive received the notice of issue and an acknowledgement on mcol.pls pls help
1) Ring Northampton for advice, ASAP.
2) Wait until you receive notification of the court that it has been transferred to, then send a couple of copies, clearly marked with the claim number and ask that they be attached to your claim.
Regards, Rooster.
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hi,everyone.HSBC have acknowledged claim but has not filed defence yet as i believe they have 28days.the question is do i send the shedule to the solicitors now or wait for the acknowledgement letter through the post. help pls
Hi jowalshy,Yes i did send one the next day by rec delivery to the court mgr with a covering letter as i filed online(mcol).Do you advice me to send another copy to DG SOLICITORS NOW.?I havent received acknowledgement through the post yet though HSBC have acknowledged it online.
when you get the acknowlegement send it (address on 2nd page) - that will be fine.
this is what we advise - 2 copies to the court to be attached to your claim, 1 copy to DG
I'll post the details again fyi
Once you have filed your claim, you need to send 2 copies of your schedule of charges, clearly marked with your claim no. + a brief covering letter asking for them to be filed with your claim to:
The Court Manager,
Money Claim Online
Northampton county court
21-27 St. Katharine's Street
Northampton
NN1 2LH
Dear Sir/Madam
(Your Name) –v- (Bank)
Claim No: ********
Date Issued: xx/xx/xx
Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).
I respectfully request that the enclosed schedule should be attached to the particulars of my claim.
Yours sincerely,
Wait until you receive the Notice of Acknowledgement (not the Notice of Issue) from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim
DG's details will be on page 2 of the acknowl.
Dear Sir,
(Your Name) -v- (Bank)
Claim No: ********
Date Issued: xx/xx/xx
Please find enclosed a copy of my schedule of charges relating to the above claim.
(If, and only if, you are claiming overdraft interest on your penalties, also include this paragraph)
I understand you have a policy of initially rejecting claims for overdraft interest. However, should this be the case after you have reviewed my claim, you should be aware that my claim for overdraft interest has been meticulously calculated and double checked. It only ever relates to the cumulative charges within the overdrawn balance of the account at the point that the overdraft interest was debited
If it is that in your view the interest is not claimable, I am prepared to discuss this with yourseves and the judge in court.
Hi everyone.have just been made an offer by HSBC for the full amt i was claiming.is there a template anywhere for ACCEPTING offers.as i cannot find one:o will definetely be making a donation as soon as i get my money within 14days.thx
I have'nt seen one Professor. Just type a thank you for the amount refunded and inform them that this will settle your existing claim. Let them know at this point if you require a cheque or you are happy to pay it into your account. I would'nt stop any action until you receive the full amount.
After accepting HSBC offer which they stated in their letter,the money will be paid today.i checked and as no money i rang them and the lady told me to contact dg as they are now handling the case because my claim is still ongoing.i told her i will only stop the claim once i have the money.should i send dg a copy of the letter hsbc sent,together with my signed form and also a coering letter giving them 7 days to instruct payment.I WAS LOOKING FORWARD TO DONATING TODAY !!!!!!!!!!!!!AH AH AH AH
5 threads merged please stick to this one in future. If the letter is from HSBC bank and not their in house solicitors I would go back to them. Ask them what is going on, contacting D&G is very hit and miss they have never responded to me before.
OOOPS! ,SORRY I DO APOLOGISE. IM still waiting for my aq is it ok to send copy of the offer from the bank which i have accepted to dg so that they can authorise payment.pls advice