Thread: Speaky v Barclaycard

Is there anyone who can offer me some advice please? I issued court proceedings against Barclaycard after they offered my only a small proportion of the money I was claiming from them. Claimed £720.00, refunded £174.00. I refused the money they had refunded to my Barclaycard account, as I didn't want them to think I was about to settle for anything less than the full amount. I asked for the money to be taken out of my account, which they duly did. Will this go against me and be seen as unreasonable behaviour on my behalf by the courts. After all, they refunded this money without first asking me to accept it, they just refunded it. I hope not as I wasn't trying to be unreasonable, I just want all of my money back.
What happens now? I know I will receive a hearing date from the court, but can I enter further details to my defence?
Any assistance is greatly appreciated.

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Speaky, Welcome to the CAG site. Barclaycard cannot force you into a settlement. So you are certainly not being unreasonable.

You've definately taken the first step into claiming back what's rightfully yours.

Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the templates library as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.

Once you start the process of your claim remember to open a thread in the relative bank forum, this will enable you, and others helping you, to keep track of your claim.

All the best in your claim!!


Useful links to help with your claim

FAQ’s
http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

Letter Templates
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/

interest Spreadsheet
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

Court N1 form
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

Mcol Particulars of Claim
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/34887-5-money-claim-line.html

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