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Started the procedure with barclaycard
sent DPA letter 23/04/07
Received statements 22/05/07
Now sending premliminary letter 23/05/07 with £352.50 worth charges
I have enclosed a spreadsheet with the dates and amounts but not added any interest as yet. Is that correct?
Started the procedure with barclaycard
sent Data Protection Act letter 23/04/07
Received statements 22/05/07
Now sending premliminary letter 23/05/07 with £352.50 worth charges
I have enclosed a spreadsheet with the dates and amounts but not added any interest as yet. Is that correct?
I have received the following response back from them. 4/6/07
Thank you for your recnet letter, your details have been passed to me in order that i may respond in my capacity as Customer Relationship Manager.
I am sorry you feel the charges you have incurred are unfair. We beleive that our charges are both fair and transparent, and we make them clear in our terms and condidtions, and the reverse of every monthly statement.
In your correspondence you have outlined a legal argument which you say supports your view. As i am sure you will appreciate Barclaycard is aware of all the information you have drawn to our attention. I must inform you however, that we disagree with your legal analysis.
Putting the above to one side, as a goodwill and without any admission of liability, I am prepared to credit your account with the difference between the charges that you have incurred and the £12 fee. Please be advised that from 1st August 2006, Barclaycard reduced its fee to £12 following the publication of the statemnet by the OFT. This would amount to £136.00. The crdeit will be reflected on your nect statement. However, if your account is already closed, it will be neccessary for you to contact us to confirm your bank sort code and account number, this will enable us to process a refund to you.
May i take this oppurtunity to remind you that the best way to avoid similar charges in the future is to remain within your credit limit and ensure that your monthly payment reaches us with the required timeframe.
Should you have any further questions regarding this matter please do not hesitate to contact me. If my reply does not meet with your expectations you may ultimately be eligible to refer to the Financial Ombudsman Service. If I have not heard from you within 8 weeks from the date of thois letter, I will close my complaint file in accordance with our practice.
ok i still havent had any reponse back from Barclays since my last letter, so i am going to file a n1 form at the court. I just wanted to know if anyone knows the costs that i have occured such as sending 2 letters recorded delivery and final letter by special delivery, can i add these charges as extra costs in my n1 particulars, if so can how do i state this or do i claim for these at later stage at court?
Started Procedure
as yet. Is that correct?
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Originally Posted by deekayenwhy
Re: Started Procedure
Re: Started Procedure
