Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I'm relatively new to the site, and am just in the process of sending a letter to Barclays (Preliminary Letter) stating all the charges I have incurred on my account over the last year. I opted to use the 'Leciester' address, as they were dealing with a few complaints that I have lodged beforehand. What I want to check is, do I send the printout of the workings out that I did on the excel spreadsheet template provided, with the letter, so they are singing from the same hymn sheet as me with regards to all the charges that I have identified from statements that I have anally kept? Please can someone reply to let me know before I post it today? Many Thanks,
Last month I sent my preliminary letter to Barclays, detailing my years worth of bank charges amounting to neally £700. I received a letter from them on Friday offering to pay £350. I want to refuse it, and am confused about the next stage. Am I at Stage 5 now on the step-by-step guide? If so what letter am I sending now? Please help, as I want to send the next letter off today, but am unsure of what I am to send?!
Do I send something like this?:
Dear ...
In relation to your offer dated xxx of £xxxx, against my claim of £xxxx, I am willing to accept this offer as part payment only, and I shall continue to recover the remainder as per the timescale that I have set out in my previous letter, if this is satisfactory please reply to me informing so, if however the banks position finds this unsatisfactory, I shall be issuing a court claim when the timetable I issued to you dictates, however I hope that we may still reach an acceptable agreement without introducing court proceedings
Threads merged again - If you start another new thread relating to this claim it will be closed
Send a letter similar to that but don't ask them if it's acceptable - it's like you're giving them a choice.
Something more to-the-point may be a little more effective like this:
Dear Mr Banker
Thank you for your offer of £xxx.xx as part settlement of my claim.
Your offer is not satisfactory, although I am prepared to accept this sum, unconditionally, in part-settlement of my FULL claim of £yyy.yy.
I shall continue to proceed with my action to recover the remainder of my claim.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
Thanks once again for the reply. I'll send your version instead then, aalong with their letter which they sent to me requesting that I tick 'yes' for the £350 refund. I'll keep you updated.
Sammy
Hi,
(Preliminary Letter) stating all the charges I have incurred on my account over the last year. I opted to use the 'Leciester' address, as they were dealing with a few complaints that I have lodged beforehand. What I want to check is, do I send the printout of the workings out that I did on the excel spreadsheet template provided, with the letter, so they are singing from the same hymn sheet as me with regards to all the charges that I have identified from statements that I have anally kept? Please can someone reply to let me know before I post it today? Many Thanks,
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