Help re claim against Barclaycard

**dharm999** · 4th March 2006 23:41

I have started a claim against Barclaycard for a refund of the late payment charges incurred over the last 6 years icon

. I used the standard letter in this forum. I have had a reply from their DPA Officer saying that they cannot supply copies of statements going back 6 years as they are on microfiche, but ones that are less than 6 months old they can get me for a fee of Â£10. I already have 3 years worth of statements so I don't need to do this. They also sent a separate letter, from Customer Services, rejecting my claim. Do I now proceed directly to the small claims court? I'm not sure exactly how much I'm owed back in charges, can I just say on the claim 'less than Â£1000'? Its likely tobe cÂ£250-Â£300 but I'm not 100% sure.

Appreciate any views and advice.

Thanks

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**BankFodder** · 4th March 2006 23:55

This problem has come up before - with Barclays icon

, I think.
I can't remember what was discussed here. Do a search on "microfiche" and see what comes up.
I expect that you will get an informed response in a couple of days

**Docubot** · 5th March 2006 00:14

I think this is a problem that we need to look at more.

This is the banks only 'real' defense - 'c*ck about until the customer gets fed up/bored and gives up'.

Stephen, I believe started proceedings against Abbey icon

for an unknown amount.

I think it must be possible to do so. A court would surely not hold it against you when it was the defendant that refused to comply with yet ANOTHER law that caused you not to know how much to claim for. If anything, I would imagine that it makes them look even worse than they do already.

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Help re claim against Barclaycard