Hello! Just wanted to check this out. Husband has loan with A&L & for first time ever, did not take out payment insurance. In 2005, out of the blue, husband was rushed into hospital for emergency op - no previous illness & totally unexpected. Following a further op, eventually went back to work 13 months later. During this period he had an arrangement with A&L to make reduced monthly payments which he made religiously. On returning to work he resumed normal payments with an arrangement to pay an extra amount each month to pay off the arrears accrued whilst paying the reduced payments. Again, he has paid this as agreed, every month on the dot. In the meantime, his credit card co. slashed his credit limit, his bank will not give him an overdraft - despite having had one for the last 25 years! - & we cannot even take advantage of special offers with cable tv which would reduce the amount we currently pay! All have said they can't do anything because of credit ref. so got copy of credit report & despite paying A&L as agreed, they have 'black listed' him. This seems very harsh considering the circumstances. If I borrowed money to pay off the amount of arrears remaining, would this then be removed from his credit rating? Or will it stay there for a certain period? He has always paid everything properly until this episode & it seems unfair that he is now penalised so much for an unexpected but genuine health problem which he has now completely recovered from. Any advice?