Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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  1. #1
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    monopoly23 Novitiate monopoly23's Avatar

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    Default Charges that can be claimed

    I think it would be a good idea to put a sticky in each bank forum detailing the charges and fees that can be claimed back from their particular bank. So many people don't know which ones they can claim and this would make it easily accessable to them, instead of trawling through other people's threads that may or may not have been answered correctly.

    Any thoughts?

    Similar Threads:
    Abbey - *SETTLED IN FULL!*
    -£445 refunded after one phonecall
    HERE

    Lloyds - Reclaiming Charges ***WON!***
    -09/05/07 - Prelim delivered
    -22/05/07 - LBA sent - no response
    -11/07/07 - Filed at court
    - 26/07/07 - Full settlement offer!!!! Donation made
    HERE

    Next - Trying to Sue us with no agreement!
    -29/06/07 - Defence filed
    -16/08/07 - AQ filed
    -19/09/07 - Claim struck out!!
    HERE and continued HERE

    PLEASE CLICK MY SCALES IF I'VE HELPED!

  2. #2
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    Default Re: Charges that can be claimed

    Does anyone have any thoughts on this??

    Abbey - *SETTLED IN FULL!*
    -£445 refunded after one phonecall
    HERE

    Lloyds - Reclaiming Charges ***WON!***
    -09/05/07 - Prelim delivered
    -22/05/07 - LBA sent - no response
    -11/07/07 - Filed at court
    - 26/07/07 - Full settlement offer!!!! Donation made
    HERE

    Next - Trying to Sue us with no agreement!
    -29/06/07 - Defence filed
    -16/08/07 - AQ filed
    -19/09/07 - Claim struck out!!
    HERE and continued HERE

    PLEASE CLICK MY SCALES IF I'VE HELPED!

  3. #3
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    Default Re: Charges that can be claimed

    Don't see any need for that, if people read the FAQs and the guide to reclaiming bank charges http://www.consumeractiongroup.co.uk...k-charges.html

    it gives all of the information there.


  4. #4
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    Default Re: Charges that can be claimed

    I still think it would be easier if there were a list in each banks forum as each bank describes their charges differently.

    And not everybody reads the faq's! (tut tut)

    It would be very easily accessable and relevant to each bank.

    Also, personally I forget where it is that I've seen something, and when it's as important as this, it should be in a more obvious place IMO. It would stop all the clutter of threads asking the same questions.

    Abbey - *SETTLED IN FULL!*
    -£445 refunded after one phonecall
    HERE

    Lloyds - Reclaiming Charges ***WON!***
    -09/05/07 - Prelim delivered
    -22/05/07 - LBA sent - no response
    -11/07/07 - Filed at court
    - 26/07/07 - Full settlement offer!!!! Donation made
    HERE

    Next - Trying to Sue us with no agreement!
    -29/06/07 - Defence filed
    -16/08/07 - AQ filed
    -19/09/07 - Claim struck out!!
    HERE and continued HERE

    PLEASE CLICK MY SCALES IF I'VE HELPED!

  5. #5
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    Default Re: Charges that can be claimed

    Nat West forum. There is a guide to charges that can and cannot be claimed.

    A person is only as big as the dream they dare to live.


    Good things come to he who waits


    Its your money taken unlawfully from your account and you have a legal right to claim it back.

  6. #6
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    Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative

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    Default Re: Charges that can be claimed

    Here's a starter list of the most common, although I'm expect there are others missing :

    DESCRIPTION OF FEES

    Abbey
    Cleared Transaction (appears on older statements +/-£20)
    Paid DD/SO Fee whilst in overdrafticon
    Unpaid Cheque Fees
    Unpaid DD Charges
    Unauthorised O/D Fees
    Unpaid SO

    Alliance and Leicester
    Failed Cheque Charge
    Failed direct debiticon Charge
    Monthly Overdraft Charge
    Monthly Overdraft Charge
    Paid Item Charge
    Unauthorised Overdraft Charge

    Barclays Bank Plc
    Paid Referral Fees
    Unauthorised O/D Fees
    Unpaids Out

    First Direct
    Charge Recall S/O and D/D
    Charge Unpaid Items
    Excess O/D Fees
    Overdraft Fees
    Recall S/O and D/D

    Halifax (Bank of Scotland / HBOS)
    Account Maintenance Charge (Changed to "charges as notified")
    Interest Debited - Notified previous month
    Statement refers to 'Charges as Notified'
    Unpaid Cheque
    Unpaid DDM
    Unpaid Personal Loan

    HSBCicon Bank
    Card Misuse
    Charge: Look Online For Breakdown.
    Recall S/0 and D/D
    Total Charges
    Unpaid Item

    Lloydsicon TSB
    Overdraft Excess Fee
    Overdraft Usage Fee
    Returned Cheques
    Unauthorised Borrowing Fee
    Unpaid Cheque
    Unpaid DDM
    Unpaid Direct Debits
    Unpaid Items
    Unpaid Personal Loan
    Unpaid Standing Orders
    Unpaid/Returned direct debit

    Nationwide Building Society
    Cheque card misuse fee
    Unauthorised Overdraft Fee
    Unauthorised regular transfer fee
    Unpaid Bill Payment Fee
    Unpaid cheque fee
    Unpaid DD Fee
    Unpaid Standing Order Fee

    Natwest
    Card Misuse Fee (Changed to Guaranteed Card Payment Fee)
    Cheque Return Fee
    Default Notice Fee
    Guaranteed Card Payment Fee
    Paid Referral
    Unarranged Borrowing Fee
    Unpaid Item Fee

    Royal Bank of Scotland
    Charge Card Misuse
    Charge Card Misuse Cheque
    Charge S/O
    Charge to Account (Monthly Charge, On Top Of Other Charges!)
    Charge Unpaid Items
    Charge Unpaid Items
    Referral Fee
    Unpaid Items

    Woolwich
    adminicon Charge
    Unauthorised Overdraft
    Unauthorised Debit Card Charge
    Unpaid Direct Debit Charge

    Yorkshire Bank
    Card Misuse
    Charges (Monthly Charge, On Top Of Other Charges!)
    Daily OD Charge
    Unpaid Cheque
    Unpaid D/D
    Unpaid S/O


  7. #7
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    Default Re: Charges that can be claimed

    Thanks Michael for puting that together. Most common one I've found to be misunderstood is maintenance fee, which of course you can claim back because its a fee for the bank sitting on their backside doing hee haw.


  8. #8
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    Default Re: Charges that can be claimed

    Thats fantastic Michael. If i see anyone asking what they can claim, I'll just link to your post.

    Abbey - *SETTLED IN FULL!*
    -£445 refunded after one phonecall
    HERE

    Lloyds - Reclaiming Charges ***WON!***
    -09/05/07 - Prelim delivered
    -22/05/07 - LBA sent - no response
    -11/07/07 - Filed at court
    - 26/07/07 - Full settlement offer!!!! Donation made
    HERE

    Next - Trying to Sue us with no agreement!
    -29/06/07 - Defence filed
    -16/08/07 - AQ filed
    -19/09/07 - Claim struck out!!
    HERE and continued HERE

    PLEASE CLICK MY SCALES IF I'VE HELPED!

  9. #9
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    Default Re: Charges that can be claimed

    Michael i hope one day to shake your hand. Brilliant.

    A person is only as big as the dream they dare to live.


    Good things come to he who waits


    Its your money taken unlawfully from your account and you have a legal right to claim it back.

  10. #10
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    [COLOR=olive][SIZE=1]If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.
    Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.
    Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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  11. #11
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    Default Re: Charges that can be claimed

    Thanks Dave. Have put that in my favourites for future use.

    A person is only as big as the dream they dare to live.


    Good things come to he who waits


    Its your money taken unlawfully from your account and you have a legal right to claim it back.

  12. #12
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    Default Re: Charges that can be claimed

    Thanks Michael - I have added your list to the wiki, I hope you don't mind.

    [COLOR=olive][SIZE=1]If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.
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    Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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  13. #13
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    Default Re: Charges that can be claimed

    The list that michael has posted is great - but when I was querying some charges I went to FAQ and step by step and could not find the "paid item charge"

    I have claimed this but have received differing comments as apparently A&L definitely consider this to be a service (bit dangerous as do they mean the other charges are not?) and have been deducting these from offers.

    Also a little question - i know there is a running total about finished claims - but would it be too difficult to run a litte chart/graph by each bank forum with details of current cases in court system and cases won each month (numbers not £)

    I do try checking the successful claims section but as people add lots of coments after each win you cant see when they actually won or at what stage.

    Probably too much work I know but just feel it would be useful and give encouragement

    Maybe if people could see this it would encourage them to give you all the details.

    love this site by the way

    jansus


  14. #14
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    Default Re: Charges that can be claimed

    http://www.consumeractiongroup.co.uk...ndex.php/Banks

    Is the updated list (thanks Me01273) - just click the bank that you want and the list of claimable charges should be listed at the top, along with contact info etc...

    [COLOR=olive][SIZE=1]If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.
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  15. #15
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    Default Re: Charges that can be claimed

    Hi have a business account with HSBCicon & was wondering does any one know if you can claim for "Charge, arrangement fee" this is a charge added to the account for when the overdrafticon has been increased at my request. Sometimes this charge can be over £100...

    Moo


  16. #16
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    Default Re: Charges that can be claimed

    If you have actually been to request the od increase at your bank, they should have told you the charge and it's not reclaimable.

    On the other hand, if they have just increased it to cover a DD or S/O etc and you didnt request it, then I would claim it.

    Check out the link in the post above yours.

    Abbey - *SETTLED IN FULL!*
    -£445 refunded after one phonecall
    HERE

    Lloyds - Reclaiming Charges ***WON!***
    -09/05/07 - Prelim delivered
    -22/05/07 - LBA sent - no response
    -11/07/07 - Filed at court
    - 26/07/07 - Full settlement offer!!!! Donation made
    HERE

    Next - Trying to Sue us with no agreement!
    -29/06/07 - Defence filed
    -16/08/07 - AQ filed
    -19/09/07 - Claim struck out!!
    HERE and continued HERE

    PLEASE CLICK MY SCALES IF I'VE HELPED!

  17. #17
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    Default Re: Charges that can be claimed

    This is such a valuable resource but can the decriptions for charges be updated to take into account the new terminology on statements.
    Thanks.
    Night Owl

    Keep up the fight against Bank Charges
    and sign this petition.
    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.





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  18. #18
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    Default Re: Charges that can be claimed

    One deliberately misleading term that has been on Nationwideicon Statements for AT LEAST a year now is...


    ...Nationwide tend to want to use this word when it really refers to Unauthorised DD Fee.



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