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    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
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Help composing letter to solicitor, please?


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Right, here we go:

10th May posted financial statement to Arc (Egg) plus offer of 20.00 per month with a 10.00 postal order towards that payment. (Sent in normal post not recorded).

No written reply.

 

Discovered this website shortly after.

 

Just found a letter today, that i'd accidently put to side with some junk mail from Trevor Munn Solicitors acting on behalf of Arc.

Letter dated 25th April states Arc are preparing to issue a claim against me in Northampton County Court to recover debt. Solicitors been instructed to start this 10 days from date of letter unless a full or substantial payment is made and a firm commitment to pay is received. There is then the usual paragraph about a ccj and damage to credit plus court costs of 190.00. I am advised to contact Arc on legal helpline (won't do this - letter only).

 

17th May sent for CCA request to ARC with 1.00 PO registered post.

 

I've also just thought i a ought to S.A.R Egg with 10.00 PO REGISTERED POST!!.

 

I think i should write to solicitor to let them know i am awaitng ARC response re CCA but i do not know how to word the letter. This is the bit i wondered if come-one could help me with. If there's any other useful info - let me know!!

 

Since finding this site i have learnt:

No 'phone correspondence.

Registered post all the time.

Don't let people bully you.

 

Thank you everyone. :-)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Dear xxxx

 

Ref xxxx

 

Thank you for your letter of xx/xx/2007.

 

Your client received a legal request for a Consumer Credit Agreement (Consumer Credit Act, 1974) on xx/xx/2007. Therefore, until such times as your client is able to comply with my request, the account remains in dispute and no further action should be taken by yourselves.

 

If you have any queries in relation to this matter, I suggest that you liaise with your client directly.

 

Yours sincerely,

 

:)

 

Hope that helps... Send it by rec. delivery.... ;)

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Nicely put priority.........should do the trick hopeful!!

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Thank you very much. As always your help is much appreciated. I wish i had less debts - all these POs are costing a fortune!! Hopefully it'll all be worth it in the end.:rolleyes:

 

Thanks again.:D

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Thank you very much. As always your help is much appreciated. I wish i had less debts - all these POs are costing a fortune!! Hopefully it'll all be worth it in the end.:rolleyes:

 

Thanks again.:D

 

You're very welcome.... ;)

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Sorry to butt in on thread, but I am in same position as Hopeful1 - same letter from Trevor Munn after I've sent CCA to ARC. This might assist us both.

 

Are one of you clever boffs able to advise me on this query (sorry if it seems a bit daft! :) ). If a DCA does not own a debt, but are collecting on behalf of their client (Egg), can the DCA's solicitors threaten court action? I am wondering about this as I understood only the owner of the debt can take you to court - however the Trevor Munn letter specifically states that they are preparing court action on behalf of ARC (does not mention Egg). :???:

WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07 :cool:

LBA sent for non-compliance with Data Protection Act 28/04/07 :mad:

 

ABBEY - S.A.R - (Subject Access Request) sent 03/03/07 8)

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Ha! Good question! I'm guessing they can't which is pretty much what the letter posted above is telling them. I'm sending it tomorrow registered post. If the DCA can't prove they own a debt then that means they have no right to enforce it. I would then CCA Egg, who would then need to provide evidence of the legal agreement before they can pursue the debt any further. I'm also going to send SAR to Egg. Running out of 10.00 notes for all these actions, but it's so worth it. 8)

 

I'm just about to go to Royal Mail to track all the CCA letters i sent last Thursday.

 

Let me know as and when you hear anything. Have you made any contact with Trevor Munn or are you going to?

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Hi Hopeful. LOL Yeah I know what you mean about running out of tenners :) - I think I'm going to be bankrupted by the cost of recorded delivery too!

 

I'm going down the same route as you - haven't yet made contact with Trevor Munn by am going to send the same letter as you this week. We'll have to compare notes....

 

What I am thinking is - if when ARC answer my CCA request they can't provide a deed of assignment and/or confirm that they are not the owners of the debt and are just collecting it on behalf of Egg, where does that leave Trevor Munn? If (and I might be assuming this and be totally wrong :???: ) only the owner of the debt can take legal action then surely the threats of such action in the Trevor Munn letter (specifically action on behalf of ARC) are misleading. Is it something that the OFT and the Law Society should be made aware of - 'cause I'd love to report the b******!!! :-D

WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07 :cool:

LBA sent for non-compliance with Data Protection Act 28/04/07 :mad:

 

ABBEY - S.A.R - (Subject Access Request) sent 03/03/07 8)

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HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Sorry to butt in on thread, but I am in same position as Hopeful1 - same letter from Trevor Munn after I've sent CCA to ARC. This might assist us both.

 

Are one of you clever boffs able to advise me on this query (sorry if it seems a bit daft! :) ). If a DCA does not own a debt, but are collecting on behalf of their client (Egg), can the DCA's solicitors threaten court action? I am wondering about this as I understood only the owner of the debt can take you to court - however the Trevor Munn letter specifically states that they are preparing court action on behalf of ARC (does not mention Egg). :???:

 

Up until fairly recently, a DCA was able to get away with threatening court action because it was rarely queried/defended. People have been so intimidated by these companies that they have just towed the line and paid, sometimes for years, without being brave enought to question anything. In this way, DCAs (and creditors) were able to prey on the vulnerable and go for a CCJ because ... when there's no defence (i.e. CCA non-compliance)... then they win by default.

 

One of mine tried this very recently.... :cool: .... and failed ! :-D No-one had a CCA.

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Thanks Rory & Priorityone :) and well done for seeing off that DCA Priorityone - excellent!

 

It'll be interesting to see what happens - I am looking forward to winding up Trevor Munn immensely..... :D

WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07 :cool:

LBA sent for non-compliance with Data Protection Act 28/04/07 :mad:

 

ABBEY - S.A.R - (Subject Access Request) sent 03/03/07 8)

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I'm with you on that one majorclanger100! I keep forgetting to take my T Munn letter with me, but i'm definitely doing it today. I shall wait with baited breath. :cool: Keep in touch.

 

I've never looked forward to getting the post like i do now i've sent off all these CCAs. I have even made the decision to answer my house 'phone now because i have the confidence to say "writing only" and put the 'phone down. Woo Hoo bring it on! :D

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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LOL :D

 

Yes isn't it great to look forward to the post again. My wife thinks it's hilarious when I get disappointed because there's no nasty letter from a DCA waiting for me when we get home from work. She has seriously got into this too - put the fear of God up some bloke from ARC Europe last week when he dared to ring her at work (apparently he couldn't get off the phone quick enough!). Like you say PriorityOne - no hiding behind the sofa now!!!

 

Will keep in touch Hopeful1 - can't wait to hear what the response to our letters will be! :)

WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07 :cool:

LBA sent for non-compliance with Data Protection Act 28/04/07 :mad:

 

ABBEY - S.A.R - (Subject Access Request) sent 03/03/07 8)

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I sent my collection of CCAs off on 17.05.07, so the expiry date will be 06.06.07. Now the fun has begun :p - Arc have today replied:

"We are writing to confirm safe receipt of your payment for 1.00" and then goes on to say they've noted i do not have a payment plan in place (because they've not acknowledged my recent offer) and i must contact them, yes you've guessed it...URGENTLY, otherwise will go to solicitors etc.

 

Now, firstly i won't be ringing them. My query is that i can't work out if they've used the 1.00 PO as payment against my account rather than for the CCA. Do i need to write to clarify that but say the original expiry date will still stand? If i do need to do this, could anyone help me with the layout of the letter, please? :)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Ok. I shall sit tight and wait for the next installment :rolleyes: . I keep wishing time away : i wait for the post; i'm waiting for CCA expiry dates, not to mention pay day!!

 

At least once all this is over i'll know where i stand one way or another and can take the time to relax.

 

Thank you for your reassurance.

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Hi all,

 

I'm in the same position with Trevor Munn (egg credit card). Egg defaulted us 3 weeks after a missed payment. Maybe because they received my SAR and knew what was coming? Anyway got a lovely bog standard letter from trevor this morning ..... same blurb as everyone else. I hope they all know how to whistle dixie ........ anyway - what I want to know is how can they quote me court costs of £140 for a £500 debt, when it would only cost me £80 to file for that amount in a county court?

Do you think they might be trying to rip me off and intimidate me hoping that in my ignorance I might just pay them?

 

Ha! Ha! have I got news for them ....... I'm a cagger afterall!!

 

Cheers Ajjars!

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Firstly an update on BCW (Cahoot) (CCA sent a week ago):

2 letters received today. The one with the earliest date says the business solicitors are looking at account re attachment of earnings and asset investigation.

The 2nd, dated a day later, says to contact them to avoid debt being passed to Business Solicitors :confused: (Thought they'd already done that!!)

So, i'm guessing i keep sitting this out until 12 day expiry.

 

Now the questions:

In the meantime, should i S.A.R Cahoot? If yes, does anyone have an address, please?

 

Also, i sent CCAs to NDR and Weightmans at the same time. RM is not showing these letters as being delivered. Because RM is unreliable could the DCAs claim they've not received my letters, in which case should i pre-empt this and send them again by special delivery?

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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I'm just bumping this to see if anyone can answer the above questions here (PLEASE!), rather than starting a seperate thread.

 

Thank you in advance to any takers! :-)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Have you tried phoning RM? Sometimes it takes an age for them to update their website.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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I've taken your advice (thank you for that) and The Royal Snail have not yet delivered to either Weightmans or NDR. I'm cross because that's 5 days lost :( I'm going to do it all again tomorrow but Special Delivery this time. It's more expensive but i think more reliable. I'm glad the POs were only for 1 squid!

 

Here we go again.....

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Just an update:

 

NDR - re-sent CCA should arrive Tuesday.

WEIGHTMANS - as above

BCW - nothing further since "contact urgently" and "sending to solicitor letters"

MBNA (for OH) - they've sent their own S.A.R request form/ID request. Will send Tuesday with copy of original letter because fees have already been sent. Cheeky blighters!

This is the one i'd appreciate opinions on:

ARC - have sent CCA on behalf of clients (EGG) and now want full payment in 7 days.

:???: The question i've been asking is clarifiction that i do not have to deal with ARC if they haven't sent me a deed of assignment. Or is it easier to send them my budget sheet and a monthly payment offer?

I'm going to S.A.R Egg on Tuesday. Should i send them my offer of payment instead?

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Hopefully i have successfully attached the copy of the loan agreement i've been sent by Arc on behalf of Egg. Can anyone give me their opinion on it, please? It would be much appreciated :)

EGGAG1.jpg

EGGAG2.jpg

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

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Hopeful,

Can you try attaching this again- it's too small for me to read.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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