Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    oscar52 Novitiate

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    Default Barclaycard - 40 day rule -

    Quick question that I need clarifying please.

    I phoned B'card in their complaints dept in Manchester, who among other things, told me they had given a level of dispensation from the ICO due to the number of complaints they were recieving. I am sure this isnt right, but cant find any info. Also this person stated that they had successfully defended (when??!!) as had citi cards (other than N Ireland?)

    Oh, and apparently, their decision to reduce my credit limit has nothing to do with me claiming charges and is due to tthe "economic climate"

    Any advice please ? (other than of how to get rid of the funny smell)

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  2. #2
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    Default Re: Barclaycard - 40 day rule -

    You are correct, the ICO have not and cannot give any "dispensation" beyond the 40 days they have by law.

    If you have been waiting for in excess of 40 days, make an official complaint to the ICO at their website.


  3. #3
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    Default Re: Barclaycard - 40 day rule -

    ask for a confirmation in writing from barclaycard that they have a dispensation. What they say on the phone is diddily squat.


  4. #4
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    Default Re: Barclaycard - 40 day rule -

    I'm trying to claim back charges for a closed Barclaycard credit card account (closed in 2004). Problem is I don't know the a/c number and despite wiriting several letters Barclaycard aren't event bothering to respond to my requests for a listing of all charges. Any suggestions how to take this forward?


  5. #5
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    Default Re: Barclaycard - 40 day rule -

    daves gran- Welcome to CAGicon.You need to send them a SARicon along with the £10 fee, as provided in the library section.

    Read as much as you can in this site.

    But most of all, read the FAQs before you start.




  6. #6
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    Default Re: Barclaycard - 40 day rule -

    Thank you. Will keep you posted.


  7. #7
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    Default Re: Barclaycard - 40 day rule -

    Good stuff!

    You should start a thread - daves gran v Barclaycard - so we can help you if you get stuck.


  8. #8
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    Default Re: Barclaycard - 40 day rule -

    waited 40 days? I waited 77!!!! This is what led them to say they had informed the commissioner they were having problems due to volumes (apparently) - I was fairly sure this was bulllplop given I work for MBNAicon (please dont hurt me!) I think I will be writing back to them.

    Does anyone happen to know about the other stuff I mentioned?



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