Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default The Light Brigade V's Barclaycard "WON"

    I have just requested my statements for my Barclaysicon current account and am considering going the whole hog and claiming on my CC accounts too.
    I had a Barclaycard Visa (which I think has defaulted) but still have my Barclaycard Mastercard. I reckon I have incurred charges on both over the years.
    Is it the same procedure to request statements via SARicon request? Am I likely to get statements for the defaulted VISA? if it is a default, i can't remember.
    Any advice?

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  2. #2
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    Default Re: The Light Brigade V's Barclaycard

    Sent SARicon on 8th Aug for both Visa (defaulted) and Mastercard. Received 6 yearsicon of statements for the mastercard this morning with a letter saying that they have no previous information to send. Is this correct??
    I have totted up the charges to be £788. Do I ask for the interesticon too? and if so, which rate, I know the 8% comes later, but their own rate, do I put that on my soc? Any advice appreciated.

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  3. #3
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    Default Re: Help Needed!!

    I am all confused now, where I'm at...
    • I have sent SARicon
    • I have received statements
    • I have added up the charges without interesticon
    What is a CCA, should I have requested this already with the SARicon request?
    With my prelim, what do i need to send? can I ask for the CCA withthe prelim? What spreadsheet should I be using for my SOC?

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  4. #4
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    Default Re: The Light Brigade V's Barclaycard

    Have a look at my thread Light.

    You now need to add all your charges to a speadsheet, you do not add the interesticon until the court stage. You need to send your prelim with your spreadsheet.

    http://www.consumeractiongroup.co.uk...-approach.html

    Heres some handy bookmarks for you http://www.consumeractiongroup.co.uk....html?garpg=13

    http://www.consumeractiongroup.co.uk...tml#post436526

    http://www.consumeractiongroup.co.uk...tructions.html

    Any worries or if you are unsure of anything, shout and someone will pop in and offer some help.

    Good luck!


  5. #5
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    Default Re: The Light Brigade V's Barclaycard

    Thanks Moneyhelp, I know I should not add the 8% at this stage but not sure on the Barclacard rate i.e.27.9% or something. The prelim letter mentions overdrafticon interest in addition to the charges. Should I just omit all reference to interest or claim the BC rate?
    I have been emailed a SOC spreadsheet to calc the interest and it really bumps it up!!

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  6. #6
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    Default Re: The Light Brigade V's Barclaycard

    Take out the bit about overdrafticon as it only appys to bank accounts.

    Most are only claiming the 8% interest as it is easier - have a look at my thread as I am going for the CI they charged me - you need to read up on contractual interest if that is the way you want to go.

    http://www.consumeractiongroup.co.uk...ht=contractual


  7. #7
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    Default Re: The Light Brigade V's Barclaycard

    No word from BCard so lbaicon ready to go tomorrow for the mastercard. Claiming CI on both BC and VISA.

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  8. #8
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    Default Re: The Light Brigade V's Barclaycard

    Spoke too soon.......... got home to find a letter from BC regarding the mastercard account offering the difference between charges rates plus 8% as a good will gesture. I checked my balance and they have already credited the account. Why can't they always be this efficient?

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  9. #9
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    Default Re: The Light Brigade V's Barclaycard

    Update - lbaicon for mastercards sent, reply due by 25th. Checked my mastercard account the other day and they have credited another 2 amounts, 1 for charges and 1 for interesticon. These amounts are exactly the same as they applied to the balance in response to my prelim. I have not received a letter concerning these second set of reunds so I reckon they have blipped here. I have received a letter lowering my credit limit and removing the cash facility.(so sad....not)
    I intend to do my N1 on 26th for the mastercard and capitol one.
    Is there a specific POCicon for credit cards? I am claiming charges + DI(as it is being referred to) + 8% at the discretion of the court.
    I have not heard anything on the visa account, prelim sent, LBA due next week. Looking forward to it.

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  10. #10
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    Default Re: The Light Brigade V's Barclaycard


  11. #11
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    Default Re: The Light Brigade V's Barclaycard

    Thanks Slick, that'll do nicely. I am going to wait until deadline has passed as BC go to the wire with replies.

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  12. #12
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    Default Re: The Light Brigade V's Barclaycard

    Received a letter this morning 24th telling me about the refund. The letter is dated the 17th and is identical apart form the customer service agent who sent it. Still nothing on the visa. N1 due tomorrow for the mastercard.
    I called them today to let them know that I think they have gotten a bit confused, supposed to be called back. HA!!
    Busy day on wednesday, 3 lbaicon's and 2 N1's unless postie brings a surprise in the morning!

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  13. #13
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    Default Re: The Light Brigade V's Barclaycard

    Barclaycard have admitted they made an error crediting my account twice.I emailed them offering the chance to provide a response to my notice of court action and if they wished to avoid wasting court time they can make me a realistic offer. I expect to be ignored so it's off to the filing office tomorrow.

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  14. #14
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    Default Re: The Light Brigade V's Barclaycard

    Visa - lbaicon gone today - have not heard a peep..........
    Mastercard - N1

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  15. #15
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    Default Re: The Light Brigade V's Barclaycard

    do i calculate the 8% on charges + interesticon, i.e, charges £788+ interest @27.9% £1066=£1854 * 8% ???

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  16. #16
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    Default Re: The Light Brigade V's Barclaycard

    If you have used the spread sheets from this site, it will work it out automatically for you.

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    Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

  17. #17
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    Default Re: The Light Brigade V's Barclaycard

    Mastercard: N1 done, just waiting for the confirmation etc.
    Visa: received a final response letter this morning, (I havent had an initial response) offering the charges £120 as they cant access the account due to it being closed. They managed to access the account for the SARicon though??
    I called them this morning to query what was going on but their systems are down and supposed to get a call back. If they cant access the information then they got the £120 figure from my SOC, so they can also get the interesticon figure from my SOC. I will call them again to see if the IT guy has been(reboot, unplug, clean the screen)

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  18. #18
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    Default Re: The Light Brigade V's Barclaycard

    Hi TLB,

    With respect, you're wasting your time on the phone to them - they just give you the run around.

    If they offer what you want in a letter, take it.

    If not, sue the beggars for it.

    Slick


  19. #19
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    Default Re: The Light Brigade V's Barclaycard

    I called them back and spoke to someone dealing with my visa claim, they are offering the charges, no interesticon either 8% or the 27.9% I had on my SOC, and no default removal. She said they don't pay interest??
    Looking for advice please, if I N1 them, how likely are they to pay the interest of £300+ ?? I am not that bothered about the default and forgot about it in my prelim but included it in the lbaicon.

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)

  20. #20
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    Default Re: The Light Brigade V's Barclaycard

    Hi Slick, I know I shouldnt ring them, but my patience seems to be running out, I have about 6 claims in progress and it just seems to be dragging on, I wish they had offered to pay the mastercard charges in full, could have paid the bills then!
    I think I just need to re focus...................

    Hitlist: Barclays | Barclaycard(2) (Settled) | MBNA (won)| Halifax Visa (Settled) | Capital One (Won) | Citi-Cards | Capital One (Round 2):grin: (won)


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