Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default query re claiming overdraft fee

    Hi - I get stuck at every stage despite my avid reading. I have received my list of transactions within the timeframe and am now putting together my schedule of charges. I am not sure whether I can claim for unauthorised overdrafticon fees which appear on my statement - when I have gone over my authorised overdraft limit. Am going to complete a schedule this weekend - which one should I choose off Vampiress's list there's a lot.

    I am also strugging with the interest bit. I have read and reread the ?s and answers but still not clear. Anyone explain it in layman's terms to me

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  2. #2
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    Default Re: query re claiming overdraft fee

    Hi fran

    Yes you can claim for unauthorised overdrafticon fees, they are a penalty for going over your overdraft.

    I used the advanced spreadsheet, but had the advantage of having all my original statements. If your claim is large ie in my case over £7000, then it is worth going for the interest, over £300. Do the copy statements or list of transactions show the interest charged for each month. If you have this information then on the advanced spreadsheet you enter

    CHARGES INTEREST
    Date of charge Date applied
    what for Amount
    Amount running total
    Running total

    Under running total the spreadsheet should do this for you. On the interest side it calculates from the account balance and charges applied for the month, what proportion of the interest is due to the charges.
    I hope that is clear and that if your claim is for a small amount it may not be worth trying to calculate the interest. In that case state in your claim that the interest charged on the charges more than covers abbeys costs. Hope this helps. Good luck.

    Regards bish.

    Abbey : £8070.41*PAID IN FULL*14/02/07
    Capital one : LBA sent 17/09/06 £1,087.22
    Marbles : LBA sent 17/09/06 £720.00 ; £720 offer accepted

  3. #3
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    Default Re: query re claiming overdraft fee

    Sorry that is not to clear. Under the section on charges in the spreadsheet you put;

    Date penalty applied
    What penalty was for
    Amount of penalty charge
    Running total

    Under the interesticon section you put;

    Date interest applied
    Amount of interest
    Account balance when applied
    Running total of interest

    Sorry is that clear enough.

    Regards bish.

    Abbey : £8070.41*PAID IN FULL*14/02/07
    Capital one : LBA sent 17/09/06 £1,087.22
    Marbles : LBA sent 17/09/06 £720.00 ; £720 offer accepted

  4. #4
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    Default Re: query re claiming overdraft fee

    Thanks a lot Bish - yes it is clear - so basically I can claim back the interesticon they charged me each month despite the reason they charged it? Would there be any circumstances that i wouldn't be able to - like if I had no charges that month but still interest for being overdrawn? thanks Fran:idea:


  5. #5
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    Default Re: query re claiming overdraft fee

    Quote Originally Posted by Fran Parker View Post
    Thanks a lot Bish - yes it is clear - so basically I can claim back the interesticon they charged me each month despite the reason they charged it? Would there be any circumstances that i wouldn't be able to - like if I had no charges that month but still interest for being overdrawn? thanks Fran:idea:
    You can only claim back interest they charged you as a result of the charges.

    So you cannot charge interest simply because you were overdrawn.

    Actually, thats not quite true either, to clarify this. Your claim can comprise the charges, interest you paid as a result of those charges and then you can charge them interest on top of the lot.

    You can either charge then the contractual rate of interest OR you can charge them Sec 69 interest.

    HTH

    Glenn

    Kick the shAbbey Habit

    Where were you? Next time please


    Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless
    Abbey 2nd claim, two Accs - claim issued 30-03-07
    Barclaycard - Settled cheque received
    Egg 2 accounts ID sent 29/07
    Co-op Claim issued 30-03-07
    GE Capital (Store Cards) ICO says theyve been naughty
    MBNA - Settled in Full
    GE Capital (1st National) Settled
    Lombard Bank - SAR sent 16.02.07
    MBNA are not your friends, they will settle but you need to make sure its on your terms -read here Glenn Vs MBNA

  6. #6
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    Default Re: query re claiming overdraft fee

    Glenn has that covered very well.

    Regards bish.

    Abbey : £8070.41*PAID IN FULL*14/02/07
    Capital one : LBA sent 17/09/06 £1,087.22
    Marbles : LBA sent 17/09/06 £720.00 ; £720 offer accepted

  7. #7
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    Default Fran v abbey preparation

    I've waited a couple of months to start my claim - the small claims court scenario was really putting me off but a friend at work started her attack on her bank so I decided to go for it. Having sorted out my schedule of charges I finally sent off my first letter last week and have 14 days marked in my diary before I send off my lba. I am reading a chapter of pearlicon every night and wanted to know if it was a good idea to get the NI form ready now rather than expect my letters to be successful. I also paid for the other text recommended - small claims kiticon but never received it - not sure who to sort this out with.

    Any advice about preparation would be welcome. Thanks


  8. #8
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    Default Re: Fran v abbey preparation

    Hi Fran,

    I'm a bit ahead of you but I had a couple of dry runs at the N1 just to get the feel of how it all works and looks. The thing is it's all time well spent because you fill in the form,print it off and then delete the information so it's best to make your mistakes when it's not important.

    You might well get a GOGW payment between now and when your timescale is up, which will alter your figures so anything you do now may well change, but it can't hurt to have a go can it.


  9. #9
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    Smile Re: Fran v abbey preparation

    Thanks CF. Yes I will carry on preparing but I thought the NI was handwritten - that's how it is presented in the pearlicon book - are you reading it too or using the information on the website?


  10. #10
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    Default Re: Fran v abbey preparation

    Hi Fran,

    I'm just taking the information off this website. There are two links to the N1 on here. One is an online version of the form and one is a template to c&p.

    I'll try and find them for you.

    On this link under "N"

    http://www.consumeractiongroup.co.uk...tml#post436526

    One of the first things I did was save this link to my favourites and it's been a godsend



  11. #11
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    Default Re: Fran v abbey preparation

    thanks - link really helpful - whats c & p? Fran


  12. #12
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    Default Re: Fran v abbey preparation

    copy and paste


  13. #13
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    Default Re: Fran v abbey preparation

    der!


  14. #14
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    Question Fran v abbey letter to oft as in LBA

    Hi

    in the lbaicon template I have included the section about writing to the OFT - sent LBA today but can't find information on a script I can send to OFT = anyone done this too - what did you write in your complaint letter to OFT - worried my threat is empty- just for interesticon a colleague of mine received full refund of charges from RBOS from her preliminary letter. Abbeyicon really seem to drag it out

    thanks


  15. #15
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    Default Re: Fran v abbey letter to oft as in LBA

    hi fran,

    yes Abbeyicon are renowned for dragging this out, but like all the banks, will pay out in the end.

    As to the OFT, just draft a little letter outlining the oft's report - QUOTE

    '0n 26 July 2005 the OFT stated that 'a charge is likely to be disproportionately high if it is more than a court would be likely to award if the lender sued the cardholder for breach of contract'. 0n 5 April 2006 the OFT stated that default charges which are set at more than £12 will be presumed to be unfair and unenforceable in terms of the UTCCR. Charges above this sum will be subject to legal action by the OFT'

    I think the context is that Abbey are failing to adhere to the OFT's recommendations, and by writing to them you are just poining this out. IMO it wont do your claim any good, but the oft will hopefully be like a dam with a small crack in it. Enough pressure and they will eventually say enough is enough and make an example of one of the banks (yes wishful thinking I know, but we live in hope)

    Anyway hope this helps

    Louis


  16. #16
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    Unhappy lba delivered but not signed for - help!

    Hi I sent my lbaicon on the 7th March recored delivery and www. royalmail shows it was delivered on the 8th March but no signatureicon so I do not know if it was received as I have had no fob off letter yet and I got one from my preliminary letter within days. I am going to ring Abbeyicon later and if they haven't received it do I resend and give them another 14 days to reply? I want to follow procedure appropriately. Has anyone else had this?


  17. #17
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    Default Re: lba delivered but not signed for - help!

    err- isn't that why you paid Royal Mail extra money...so they get a signatureicon??

    Anyway, if you can at least prove it's been delivered just carry on with the process. Give them the 14 days - which is around about now, and file claim.


  18. #18
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    Exclamation Re: lba delivered but not signed for - help!

    Thanks for reply- yes I feel unlucky as other claimants in my office have got a signatureicon and typical I don't get one despite my efforts. It says delivered on 8th March so I will carry on and file claim tomorrow. Just didn't want it backfiring and Abbeyicon not recieved/ filed letter despite it being delivered. I think I will also ring Royal Mail to check if delivered means it was delivered to the address or just left the depot.


  19. #19
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    Talking Re: lba delivered but not signed for - help!

    Personally id ring royal mail - Compo from them if they fsiled to get some to sign for it thought that was the whole point?!

    But begin claim now away


  20. #20
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    Default Re: lba delivered but not signed for - help!

    i sent my first letter on the 6th with a postal order in it they recieved it on the 7th well thats what it says on the royal mail web site.
    how much compensation do you ask for just the £10 postal order and the postage or what



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