barclays stalling for time !!!what can i do? ***WON***

**reesdance1** · 15th May 2007 13:33

hello all ive just received a letter off Barclays icon

saying they are sorry im unhappy with the charges i have incurred and my comments(lba icon

) are receiving attention. they state that they aim to find a solution within 4weeks,but if they are not able to do so then i will receive an update within 8weeks.They have also told me to read their complaints procedure leaflet even though i have requested a refund. Can anyone advise me on what to do now,shall i just go ahead with a court claim. This has made me really mad as they dont have any delay in taking these charges off us,or offer us time to pay, even when we dont have the money.....any guidance pleeease

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**lthomp192** · 15th May 2007 14:44

As long as you have sent the LBA (letter before action icon

) it is 14 days from that letter that you proceed with court action, no matter what time limit they say, you are in control.

**reesdance1** · 16th May 2007 12:43

it was the preliminary approach for repayment letter not the letter before action icon

,that i had sent sorry my mistake. So what can i do now,can i send them an LBA now,even though they say they are looking into it?

i dont want to have to wait another 8weeks before a reply off them

**oneofakind** · 16th May 2007 13:05

No, you don't want to wait, but that's what will happen if you let Barclays icon

dictate the pace.

Send them your lba icon

after 14 days like you promised.

It's YOUR claim, YOU are in control!

**thecolourofmoney** · 16th May 2007 13:09

Listen to oneofakind he is a knowledgable man.

I received the same letters in March, then again in April. Heard nothing therefore submitted my claim via MCOL.

It is clearly a stalling mechanism so stick to YOUR timescale not theirs.

TCOM

**oneofakind** · 16th May 2007 13:24

Awwwww, I'm Blushing!

**gizitbak** · 16th May 2007 14:03

Hi reesdance1

I received exactly the same letter last week. I have followed the steps as detailed on this site, now an lba icon

is on its way stating that I am disappointed with the delay in repayment......because that is exactly what it is....and they now have 14 days to respond or I take them to court.

Remember, your timetable, not theirs.

giz

**reesdance1** · 16th May 2007 15:57

thanks guys ive put a letter in the post today fingers etc crossed

**ugly** · 18th June 2007 15:54

Originally Posted by thecolourofmoney

Listen to oneofakind he is a knowledgable man.

I received the same letters in March, then again in April. Heard nothing therefore submitted my claim via MCOL.

It is clearly a stalling mechanism so stick to YOUR timescale not theirs.

TCOM

Hi can you tell me have you heard anything from Barclays icon

as i claimed mcol but bank defended it so now am waiting not sure whats next

**saintly_1** · 18th June 2007 15:59

Ugly i think i have said this before but it would be more helpful if you started your own thread in this forum then all your questions can be answered in your thread and save you from hi-jacking someone elses thread

**ugly** · 18th June 2007 16:01

hi can anyone help i applied to money claim online but Barclays icon

defended the claim. Now what do i do:?

**ugly** · 18th June 2007 16:02

sorry not sure how to do this

**saintly_1** · 18th June 2007 16:05

http://www.consumeractiongroup.co.uk...=newthread&f=7 Click on this link Then put in a thread title Ugly v Barclays icon

Then type your message .. try to give as much detail as you can about the steps you have taken so far

Hope that helps
saint

**reesdance1** · 20th July 2007 22:49

i would just like to say after sometime off line due to house moving and tempermental pc's that i won against Barclays icon

after sending them the lba icon

,thank you averyone for your supprt

**welshcakes** · 21st July 2007 01:28

Congratulations rees!

**livelylad** · 10th September 2007 12:07

Thread moved to success forum.

Thread: barclays stalling for time !!!what can i do? WON

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