Sandy Watt E-mail address

**chrisyb** · 15th May 2007 11:39

Hi,

Just about to start a claim against RBS icon

have sent prelim letter with no response. Could someboby please advise me of an e-mail for Sandy Watt as the addresses I have keep bouncing back.

Many Thanks

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**MARTIN3030** · 15th May 2007 11:44

You should proceed with the lba icon

if the deadline on the prelim has arrived or has passed.
From my experience they will only respond to e mails positively if a court hearing date is imminent.

**chrisyb** · 15th May 2007 12:02

I sent the Prelim recorded yet it is still not showing as delivered on track and trace despite sending it last Tuesday. Do you think I should send another copy of the letter or wait until next Tuesday and send lba icon

. Thanks

**MARTIN3030** · 15th May 2007 12:34

Track and trace does not always show up.This in itself would not mean they have not had the prelim.
Their response time is rarely within a week.
Yes wait till the 14 day deadline and send out the lba icon

.
Even if they do respond within this 14 days,if it is a negative one then send the LBA anyway.
Its likely that the first letter you will get will say that they are looking into it along with a copy of their T&cs and other leaflets.
Stick to the timescales.

**onthemend** · 15th May 2007 18:48

Yep

sandy.watt@rbs.co.uk

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