Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: d0lphin40 v RBS

  1. #1
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    Default d0lphin40 v RBS

    Hi

    I have put one claim in for RBSicon, amount is just under £5,000 for one bank account. Paid £120 to Small claims court, have received a letter back last week to say RBS are now putting a defence in place and they have 28 days to do this, this is stamped by their Solicitor. Should I be doing anything at this stage?

    I'm also concerned, when I put my claim into the court and paid £120, I only wrote a small paragraph explaining my situation. Should I have gone into more detail about my financial background? If I should have, is there anything I can do now to put a case forward?

    I have another claim to make for £5,000 for another bank account but thought I'd wait to see how this claim turns out first.

    Any advice and tips would be very much appreciated.

    Many thanks



    Hi - can you please help me. I need to post a new threadicon onto the RBS Forum, how do I do this?

    Many thanks

    Hi - can you please help me. I need to post a new thread onto the RBS Forum, how do I do this?

    Many thanks

    Hi - My bank charges are for £4,900 to the RBS. This is one claim for one bank account. I do have another claim but wanted to wait to see what happened with this one before I put in my second claim!! I've paid £120 to the Small Claims Court and last week received a letter to say RBS have entered a defense and the letter was signed and stamped by their solicitor. Can someone please tell me what happens next and what I should be doing?

    Also, I have concern....When I filed the claim it asked for a paragraph on our situation, I didn't realise the RBS would see this paragraph and I didn't go into very much detail. Should I be addressing this and write to them/who? to give much more information on my financial situation, stress it caused my family etc?

    I'd appreciate some advice on any tips please.
    Many thanks


    Hi - I am in exactly the same position as you right now. Sent standard letters to RBS, no response, sent chaser letter, no response. Filed claim through Small Claims Court, just when the 14 days was up, received an acknowledgement of service to say they have filed a defence, stamped and signed by their solicitor. I'm not sure now what happens next? Should we be doing something in the meantime? They have 28 days to respond but I'm concerned that I'm just sitting back and waiting!!


  2. #2
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    Default Re: HELP: New to Reclaiming Bank Charges - Am I on the right track?

    Post in the RBSicon forum. State your particulars that were on your N1 form and their defence. Ask those knowledgable if you need to amend them.

    Good luck.


  3. #3
    louis wu
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    Default Re: HELP: New to Reclaiming Bank Charges - Am I on the right track?

    Dolphin,

    its not your financial background you need for the N1, its on what grounds you are challenging the banks charges.

    The standard text as used here is this

    http://www.consumeractiongroup.co.uk...-claim-n1.html

    if your looks nothing like that, or doesn't contain something similar, then you should consider amending your details.

    As sneaker says, let us know what your POCicon was, and also what steps you have taken leading up to that point. If you do this in the HSBCicon forum you will get some help.

    Louis


  4. #4
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    Default Re: HELP: New to Reclaiming Bank Charges - Am I on the right track?

    Louis I think you mean RBSicon forums ?
    Its normal for Cobbetts to defend and their defence is fairly well known and therefore nothing to worry about as long as your claim is ok.
    Its likely that Cobbetts will say that you have not properly particularised your claim.....and they may ask for a case management hearing.
    As suggested i think a look through the RBS forums will give you answers to these and other questions
    I am going to move your thread there now.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  5. #5
    louis wu
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    Default Re: d0lphin40 v RBS

    Thanks Martin, yes RBSicon, my eyes were begininng to close on me this morning:o.


  6. #6
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    Default Re: d0lphin40 v RBS

    5 threads merged Dolphin.
    Please try and keep all your RBSicon posts on this claim here.
    Saves confusion and will help us all !!

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  7. #7
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    Default Re: HELP: New to Reclaiming Bank Charges - Am I on the right track?

    Thank you so much for your advice. After reading your steps to reclaiming bank charges, when I put the court claim in, I didn't send them copies of my charges, I only sent this to RBSicon. Should I send my spreadsheets to the court now?
    Thank you


  8. #8
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    Default Re: d0lphin40 v RBS

    Yes with online claims it should have been posted seperately.
    With open Court it should accompany the N1.
    Send a copy to Court making sure that account details and claim number are clearly marked on them.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  9. #9
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    Default Re: d0lphin40 v RBS

    Hi d0lphin40
    RBOS sent cheque about 2 weeks after acceptance form mailed to them. Now waiting for the cheque to clear.



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