Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Mrs Phatram here,
We had 2 endowment policies, one for the original house purchase, the second when we topped up our loan for home improvements. We put in a claim on both policies and were paid out by Abbey Life (2nd policy). Friends Provident, who sold us the first policy THROUGH Abbey National (as they were tied to them at the time) refused any compensation. We thought this strange at the time - how could one firm accept liability but the other not - but Friends Provident refused to budge. How do we stand now? Have things changed at all? The worst thing was that I was employed by Abbey National at the time of taking out both Loans!
Thanks, hope someone can advise.
Did you get an explanation as to why Friends Provident refused the payment? Was it because there was already one insurance paying out on the claim?
What part of the claim are you claiming on? Is it for sickness or something similar?
All advice is based on my experiences. I am NOT qualified and as such cannot be held responsible for any mistakes. If in doubt...get professional help.
If you like what i have said then make me a star!!
Hi Mrsfoot
Friends Provident just said the policy had not been mis-sold, ie they had not promised a payout at the end of its life and all the drawbacks had been fully explained. It was for the mis-selling of the joint life policy, not giving the correct advice or warnings of failure to generate enough funds to repay the mortgage.
Mrs Phatram
Hi Mrsfoot
Friends Provident just said the policy had not been mis-sold, ie they had not promised a payout at the end of its life and all the drawbacks had been fully explained. It was for the mis-selling of the joint life policy, not giving the correct advice or warnings of failure to generate enough funds to repay the mortgage.
Mrs Phatram
Hi I am in exactly the same position as you only with the Prudential and I dont know how to procede either.
Mis Sold Endowment?
Life (2nd policy). Friends Provident, who sold us the first policy THROUGH Abbey National (as they were tied to them at the time) refused any compensation. We thought this strange at the time - how could one firm accept liability but the other not - but Friends Provident refused to budge. How do we stand now? Have things changed at all? The worst thing was that I was employed by Abbey National at the time of taking out both Loans!
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Originally Posted by phatram
