Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I'm helping my folks claim back their charges on a few accounts and the time has come to go for the big one.
Their joint account with RBS was opened in March 1979, 28 years ago.
Can we request statements going back to when the account was opened, or is there a specific length of time for claiming the charges back?
We're in Scotland, not sure if this makes a difference